NOTE: Open to Vietnamese candidates
I. What You'll Do
One of the main functions within the operations team is to resolve issues raised by researchers and others within the organization. We do so through the JIRA service desk.
The role of the operation engineer will thus be threefold:
- Help manage the flow of issues and resolve them. For the more complex issues, they can then redirect to the DevOps team for their handling, but the support engineer must still keep ownership.
- Come up with solutions to improve the efficiency of resolving issues.
- Develop automation tools to make operations more efficient. This would include exploring the use of bots to automate some of the common tasks, as well as writing scripts to programmatically categorize and handle the tickets in the JIRA service desk.
II. What You'll Bring
- Good Python programming skills with at least 2 years of hands-on experience.
- Experience working in Linux environments and with relational databases such as MySQL.
- Hands-on experience with Git and CI/CD toolchains.
- Familiar with Restful APIs.
- Good debugging and problem-solving skills as well.
- Good English communication.
III. Why You'll Love Working Here
1. Workplace
- Join a young and dynamic team with awesome projects applying the latest technology.
- Working with specialists from all over the world provides you with a fantastic opportunity to expand your skill set.
- Culture of openness and honesty in which individuals are respected and encouraged to achieve their full potential.
2. Benefits comprise
- Competitive salary with a 13th-month salary and attractive performance bonuses.
- Premium Healthcare and Accident insurance.
- Annual health check package.
- Free parking and allowances: Lunch, Marriage, Newborn baby, Bereavement and others applied.
- A spacious pantry that is fully equipped with a coffee maker, fridge, microwave and more for your most comfortable lunchtime.
- A wide range of sport and social activities: Yoga, Football, Badminton, Tech clubs, etc.
- Annual company trip and teambuilding.
- Chance to be honored quarterly and annually with recognition awards for individuals, teams, long-term service, etc.
- Advanced English and appropriate soft skills training to assist your career development.
- Engaging monthly events: Happy Gathering, Mini Game, Team Birthday Celebrations, Company's Year end party, etc.
- Exclusive company supporting funds to ease your personal loans of Home, Vehicle, Tuition, etc.
IV. Additional information
Location: QTSC Building 1, Quang Trung Software City, Trung My Tay Ward (District 12), Ho Chi Minh City
Working Time: 8:30 AM - 6:00 PM from Monday to Friday (Lunch break from 12:00 PM to 1:30 PM)
Gentle notice to our candidate about Decree No.13/2023/N-CP
According to Decree No.13/2023/N-CP on protecting personal data, LARION would apply Personal Data Processing Agreement with all candidates to ensure compliance with the decree. By submitting this application to LARION, you agree to allow LARION to proceed your provided information in accordance with Personal Data Processing Agreement that you have read, fully understood and agreed to the entire content at link https://larion.com/privacy policy/
