Operation Executive (People & Culture)

2-4 Years

Job Description

Key Responsibilities

Talent Acquisition

Manage the end-to-end recruitment process, including job posting, candidate sourcing, CV screening, interview coordination, candidate communication, offer preparation, and pre-onboarding follow-up.
Work directly with Management to understand hiring needs, position requirements, and suitable candidate profiles.
Maintain an active candidate pipeline and support recruitment planning based on business priorities.
Ensure a professional and positive candidate experience throughout the recruitment process.
Maintain and update recruitment records, candidate databases, and hiring reports.

Employee Lifecycle & People Operations

Manage employee lifecycle activities, including onboarding, probation follow-up, contract renewal, internal transfers, role changes, promotions, and offboarding.
Coordinate orientation and onboarding activities to help new employees understand the company, internal systems, policies, workplace practices, and culture.
Monitor probation periods, contract expiry dates, employee changes, and other important HR timelines.
Prepare and manage employment contracts, contract amendments, official letters, employee decisions, and other HR-related documents.
Maintain accurate and confidential employee records, personnel files, and HR data.
Support the implementation and improvement of people-related policies, procedures, and internal processes.

Culture, Engagement & Employee Experience

Develop and implement People & Culture initiatives aligned with company values and business objectives.
Plan and coordinate employee engagement activities, including Happy Hours, team-building programs, employee recognition, celebrations, and internal events.
Create initiatives that strengthen connection, collaboration, inclusion, accountability, and a sense of belonging across the organization.
Collect employee feedback through surveys, discussions, and engagement activities to identify areas for improvement.
Act as a point of contact for employees regarding workplace concerns, company policies, benefits, and general people-related matters.
Work with Management to address employee concerns and improve the overall employee experience.
Promote a culture of professionalism, integrity, compliance, continuous learning, and performance improvement.

Internal Communication

Develop and manage internal communication plans to improve information sharing, employee connection, and organizational alignment.
Prepare and publish regular internal newsletters featuring company updates, team achievements, employee stories, upcoming activities, and important announcements.
Coordinate company-wide meetings, All-hands Meetings, Town Hall sessions, internal sharing sessions, and employee engagement meetings.
Create internal communication content that supports culture-building and strengthens connection between Management and employees.

Payroll, Benefits & HR Administration

Process monthly payroll accurately, including salaries, attendance, overtime, allowances, deductions, incentives, commissions, and bonuses, where applicable.
Maintain and verify attendance records, leave balances, payroll data, and employee changes before each payroll cycle.
Prepare monthly payroll reports and supporting documents for review and approval.
Handle procedures related to Social Insurance, Health Insurance, Unemployment Insurance, and Personal Income Tax in accordance with applicable regulations.
Ensure payroll information and confidential employee data are managed accurately and securely.
Stay updated on relevant labor, payroll, insurance, and tax regulations to ensure compliance.

Office Administration & Operational Support

Support daily office operations to maintain an organized, professional, and efficient working environment.
Manage office supplies, equipment, facilities, and other administrative resources.
Coordinate with external vendors and service providers and monitor administrative expenses.
Support the arrangement of internal meetings, company events, employee activities, and business travel when required.
Maintain administrative, HR, and operational documents in accordance with company procedures and record-retention requirements.
Support other Culture & People, payroll, administrative, and operational tasks based on business needs.

Requirements

Bachelor's degree in Human Resources Management, Business Administration, Management, Communications, or a related field.
At least 2 years of experience in Human Resources, People Operations, Talent Acquisition, Internal Communication, or a related position.
Practical experience in recruitment, employee lifecycle management, payroll, social insurance, and HR administration.
Good knowledge of Vietnam labor laws, Social Insurance regulations, Personal Income Tax, and employment practices.
Strong communication, interpersonal, and employee engagement skills.
Ability to create internal communication content, newsletters, announcements, and employee engagement materials.
Strong organizational skills with the ability to manage multiple priorities and deadlines.
Detail-oriented, responsible, proactive, and able to handle confidential information professionally.
Comfortable working independently and directly with Management and employees.
Good command of Microsoft Office or Google Workspace; experience with HRIS, attendance, payroll, or internal communication platforms is an advantage.
Good written and verbal communication skills in English are preferred.

Benefits

Competitive salary (negotiable based on experience)
Dynamic working environment
Work from anywhere working culture (at least 3 days in the office per week)
13+ days annual leave based on experience, seniority & level
Full social, health, and unemployment insurance in accordance with Vietnamese labor law
Holiday bonus throughout the year (new year, birthday, independence day, etc.)
Business trips between offices (Hanoi, Da Nang, HCMC)
L&D budget, life insurance, lunch allowance, snacks, etc.

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