Operation Executive

Operation Executive Vietnam

We are looking for a highly motivated self-starter to fill the role of Operations Executive - Vietnam for

Hotel Link, based in Hanoi. You will work with the Market Managers and our team based in Vietnam.

Job Responsibilities:

- Communicate with hotel clients (mainly via mobile and email) to collect information relevant to the

services provided.

- Communicate and work with the Hotel Link team to fulfil the promised services to hotel clients.

- Utilise the online system of Hotel Link Solutions to create services (hotel website, booking

widget/engine, and integrate online travel agents accounts into the system).

- Service additional requests from clients during their use of Hotel Link Solutions services

- Provide Hotel Link Solutions system training to the client's designated staff.

- Collect customer lists and make cold calls to potential customers.

- Support Sales for maintaining and developing a good relationship with hoteliers.

- Conduct Rate & availability checks on the hotel's website and Online Travel Agents

- Support Accounting for payment matters.

- Be a medium for complaints and problems.

Job Requirements

- Tertiary qualifications and experience in the Hotel & Tourism Management sector would be preferred.

- Fluency in both English and Vietnamese.

- Able to work under pressure and handle problems.

- Proficient in planning, organising and coordinating.

- Show strong initiative and creative skills.

- Computer proficiency in Internet, Word, Excel, PowerPoint.

Why You'll Love Working Here

- Competitive salary based on ability and experience.

- Attractive Incentives + monthly allowance.

- SHUI & PIT based on full paid salary.

- 14 days annual leave : 12 days annual leave + 1 day off on birthday month + 1 day on Christmas.

- Great team and working environment.

- The company trip every year.