What You'll Do
- Responsible for all Industrial Engineering related activities or projects in the country / company. Initiate actions to prevent the Service failure may happened.
- Identify and record all service quality concerns / problems through service measurements and performance effectiveness conducted for all Operations Dept.
- Propose and follow-up implement solutions to enhance operational effectiveness.
- Plan and initiate actions to prevent events which may lead to service failures to customers.
- Recommend solutions to the appropriate depts and Engineering Manager to enhance Operation effectiveness so that a high level of service can be provided to customers
- Monitor and verify implement of various operational projects / solutions for optimum effectiveness through capacity modeling.
- Control / stop processes if there are determined to be deficient and coordinate with relevant Depts.to certify deficiencies.
- Monitor and maintain country / company cost level and recommended solution to Managing Director for effective cost management.
- Responsible for providing leadership and training and development activities of this staff in Engineering Dept.
- Report to Engineering Manager regarding the performance of operations on a regular basis.
Your Skills & Requirements
- Degree holder in Economics, International/Foreign Trade, Marketing or General Business, or related discipline.
- 4-5 years relevant working experience at managerial level
- Good people management skills.
- Good interpersonal and communication skills.
- Customer oriented.
- Good organizing, communicating and convincing skills.
- Must be able to work independently.
- Operations analysis and planning.
