ODEON Tours DMC Vietnam - Quality Management System Specialist

Since 1992, Coral Travel Group has served over 39 million tourists in 33 years, establishing itself as one of the leading tourism groups in Trkiye and Europe. Operating with strong brands in tour operations, accommodation, destination services, aviation, travel agency services, information technology, and security, the group serves approximately 3.8 million tourists annually through 37 companies in 21 countries, employing over 6,000 people.

Coral Travel Group provides tour operations and sales agency services under the Coral Travel brand in 15 countries. In destination services, ODEON Tours operates in Trkiye, Egypt, Greece, Spain, the UAE, Thailand, Tunisia, and Vietnam. The group manages hotels under Coral Group Hotels (Seven Seas Hotels, Marvida Hotels, Xanadu Resort). Additionally, it offers a broad service network with ODEONBEDS in hotel bed banking, ODEON Software and Technology in information technologies, and ODEON Security and Consulting in the security sector.

Committed to quality and customer satisfaction, Coral Travel Group continues to expand into new markets and destinations.

We are looking for aQuality Management System Specialist to join our team in Odeon Tours DMC Vietnam, Nha Trang.

Qualifications

• Graduated from the Faculty of Engineering, preferably Industrial Engineering,
• Experience in ISO 9001 Quality Management System implementation and certification processes; preferably knowledgeable about ISO 14001 Environmental Management System and ISO 45001 Occupational Health & Safety Management System,
• Strong analytical mindset, organizational awareness, reporting, and leadership skills,
• Proficient in MS Office applications,
• Advanced proficiency in English (Speaking, Writing, Comprehension),
• No restrictions on domestic or international travel,
• No military obligations.

Job Description

• Developing quality standards within business processes.
• Contributing to the design and development of competitive business processes that deliver high-quality outputs aligned with international standards.
• Establishing coordination on quality management between the holding headquarters and its subsidiaries.
• Managing audits, training, performance monitoring, and reporting related to management systems.