M t cng vic:
(Mc lng: 7 - 12 triu VN)
- Tm hiu v nm r tt c cc thng tin lin quan n sn phm/dch v, chun b trc kch bn ni dung thc hin tt nhim v truyn t thng tin n khch hng.
- Gi in cho khch hng t ngun data c cung cp gii thiu v sn phm, dch v hoc cc s kin/chng trnh u i c lin quan ca cng ty.
- m phn, thuyt phc khch hng mua v s dng sn phm, dch v, sau tip nhn thng tin v hon tt th tc ng k cho khch hng.
- Thc hin hot ng chm sc khch hng bao gm: H tr gii p thc mc; hi thm h v qu trnh s dng sn phm hoc dch v xin cc feedback; tip nhn v gii quyt cc khiu ni lin quan n sn phm, dch v.
- Thc hin ch tiu s lng cuc gi v thi gian tip cp khch hng mi ngy theo yu cu.
- Chu trch nhim m bo cc ch s KPI, doanh thu v cc cng vic khc theo s ch o ca Trng phng kinh doanh
- Bo co tin cng vic cho cp trn
Chc v: Nhn Vin/Chuyn Vin
Hnh thc lm vic: Ton thi gian
Quyn li c hng:
- Lng cng: t 7 triu tr ln
- Thng Hoa hng: khng gii hn
- Tng thu nhp: Lng + thng , lng thng
- ..
- Review lng 6 thng/ln, xt duyt da theo nng lc, c ch thng r rng
- Career Path minh bch, nhiu c hi thng tin, pht trin k nng chuyn su v thng tin trong cng vic
- Lm vic trong mi trng chuyn nghip, uy tn
- C c hi lm vic vi cc chuyn gia u ngnh thc chin trong lnh vc t vn ti, o to v l trnh ti chnh, thit k l trnh IPO, xy dng vn ha doanh nghip hng u ti Vit Nam v Quc t.
- ng y : BHXH, BHTN, BHYT, ... theo quy nh ca nh nc
- ng nghip tr trung, nng ng, giu kinh nghim, mu la cng vic & nhit huyt, mi trng lm vic thn thin, ha i.
- c o to/ tham cc kha hc trong v ngoi cng ty, p ng kinh nghim chuyn mn kp thi,nm bt xu th th trng.
- Quyn li theo lut Lao ng, v cc ch phc li ring: khm sc khe nh k, team building, du lch hng nm, sinh nht, hiu h,...
- H tr cung cp trang thit b y phc v cng vic.
Yu cu bng cp (ti thiu): i Hc
Yu cu cng vic:
- C kinh nghim t vn, chm sc khch hng mng t vn, o to cho cc doanh nghip l mt li th.
- C ging ni d nghe, khng ngng, khng lp, khng ni ging a phng, c k nng giao tip, m phn, thuyt phc, ngoi hnh a nhn.
- C kinh nghim telesales, t vn, CSKH, PG.
- Thch hc hi ci mi, yu thch kinh doanh
- Thi lm vic tch cc, c tinh thn trch nhim, nhit tnh, bit lng nghe, chu p lc tt v ch ng trong cng vic.
- S dng thnh tho Microsoft word, Excel, Email.
Yu cu gii tnh: Nam/N
Ngnh ngh: Chm Sc Khch Hng,Gio Dc o To
i Hc
1 - 2 nm
