About Toll Group
At Toll, we do more than just logistics - we move the businesses that move the world. Our 16,000 team members can help solve any logistics, transport, or supply chain challenge – big or small. We have been supporting our customers for more than 130 years. Today, we support more than 20,000 customers worldwide with 500 sites in 27 markets, and a forwarding network spanning 150 countries. We are proudly part of Japan Post — www.tollgroup.com
You will lead and shape the country's commercial strategy, driving sustainable revenue growth, profitability, and long-term customer partnerships. This role is accountable for building a high-performing sales organization and delivering execution excellence across freight forwarding and contract logistics portfolios nationwide.
This is a critical leadership position for a commercially astute, results-driven professional who thrives in a dynamic, fast-growing market.
Key Responsibilities
- Sales Strategy & Performance
- Develop and execute a robust national sales strategy aligned with country targets, accelerating revenue growth and maximizing profitability.
- Translate market intelligence, customer insights, and internal capabilities into actionable, high-impact sales plans.
- Drive disciplined sales performance management, including pipeline health, conversion rates, and revenue quality.
- Ensure achievement (and overachievement) of KPIs, financial targets, and ROI expectations.
- Proactively identify growth opportunities, underperforming segments, and implement targeted improvement initiatives.
- Continuously adapt strategies to respond to evolving market dynamics, competitive pressures, and customer needs.
- Sales Leadership & Team Development
- Build, lead, and inspire a high-performing, customer-centric national sales organization.
- Set clear direction, priorities, and accountability frameworks to drive consistent results.
- Coach, mentor, and develop sales talent, creating strong succession pipelines and a culture of excellence.
- Foster collaboration across sales, products, and operations to deliver integrated customer solutions.
- Champion company values with a strong focus on safety, integrity, trust, and continuous improvement.
- Customer & Strategic Stakeholder Engagement
- Own and grow relationships with key strategic accounts, acting as a trusted advisor to customers.
- Strengthen collaboration across the regional and global network to deliver One Toll solutions.
- Partner closely with Product and Operations teams to co-create differentiated, customer-centric offerings.
- Represent the organization in high-level client engagements, industry forums, and business development initiatives.
- Enhance brand visibility and market presence while ensuring exceptional customer experience and retention.
- Sales Governance, Process & Execution
- Drive excellence in sales governance, reporting accuracy, and data-driven decision-making.
- Ensure CRM discipline with high data quality standards (≥95%) and pipeline transparency.
- Lead the implementation of global and regional commercial initiatives, ensuring strong local execution.
- Identify and lead strategic business opportunities critical to country growth.
- Provide actionable insights and recommendations to senior leadership.
Qualifications & Experience
- Bachelor's or Master's degree in Business, Logistics, Supply Chain, or related field.
- Fluent in English; Vietnamese language capability is a strong advantage.
- 8–15 years of experience in logistics, freight forwarding, or supply chain, with at least 5 years in senior sales leadership roles.
- Proven track record of delivering sustained revenue growth and building high-performance sales teams.
- Strong commercial acumen with the ability to translate strategy into execution and results.
- Demonstrated experience managing complex, multi-stakeholder environments and large-scale customer engagements.
- Excellent leadership, communication, and influencing skills in a multicultural environment.
- Strong analytical, strategic thinking, and problem-solving capabilities.
- Experience in driving change, transformation, and continuous improvement initiatives.
Opportunity for You
- Lead national commercial strategy in one of Southeast Asia's fastest-growing logistics markets.
- Drive meaningful impact across a diverse portfolio (freight forwarding & contract logistics).
- Work within a global network with strong regional and cross-border collaboration.
- Opportunity to shape, build, and elevate a best-in-class sales organization in Vietnam.
What moves you
At Toll, you can help play a vital role in delivering what matters. From food, fuel, medicine and rescue services, we keep businesses and communities thriving. Every day brings change. We see that as an opportunity. To be curious. To ask the right questions. And build meaningful connections. Because finding new ways to solve problems is what we do. With a bold vision to expand our global reach, our 16,000+ people bring a passion for progress. We collaborate in friendly, caring teams, supported by approachable leaders who give us the autonomy to quickly make decisions with impact. Learn and grow with industry-leading training, alongside talented experts. Feel empowered to take on diverse challenges and new responsibilities to move you, our customers, and our world further.
Are you excited about this role but are concerned you don't meet all the requirements If you have similar skills and are willing to learn then we encourage you to apply anyway. We know that some people hesitate to apply for jobs unless they meet every single qualification. At Toll, we value a diverse, inclusive and authentic workplace, so if you're interested in this role but your past experience doesn't align perfectly then please talk to us – you may be just the right candidate for this or other roles we have coming up.
At Toll everyone is welcome including those of all ages, ethnicities, genders and abilities.
To find out more about us visit www.careers.tollgroup.com
You must be entitled to work in Vietnam and be prepared to undertake pre-employment checks including a criminal history check and medical.
