MERCHANDISER (FURNITURE)

• 4+ YEARS EXPERIENCE IN MERCHANDISE INCLUDING 2 YEARS IN FURNITURE FIELD
• FLUENT ENGLISH

Responsibilities

The Merchandiser is responsible for following up customer orders, closely coordinating with related parties (sales, vendors, factories, QAQC, SCM, pricing, logistics....) to ensure everything goes according to plan and order requirements from quality, quantity, shipping time. Work directly with customers and manage the whole cycle from sampling development to shipment & after sales.

Work with sales, clients & design team to develop samples according to clients demand.

Follow up & overview sample production, ensure sample quality before sending to customers.

Receive orders, assist customers in the ordering process.

Follow up customer feedback, support negotiating contracts if necessary.

Work closely with manufacturing vendors, QA-QC, Supply Chain, Logistics and Sales... to ensure orders are produced and delivered on schedule with good quality & quantity.

Be the primary point of communication between product team and manufacturers on all development details

Collaborate with SCM, manufacturers, and QA-QC teams to find the most appropriate solutions when problems arise, keep clients informed timely of any unforeseen delays or issues impacting order progress.

Respond to complaints from customers and give after-sales support when requested in close collaboration with our R&D and SCM.

Ensure accurate and timely data entry in the system following established processes.

Prepare regular reports as required.

Other tasks requested by Line manager or BOD

Requirements

FLUENT ENGLISH is the MUST

• 4+ YEARS OF MERCHANDISE EXPERIENCE, INCLUDING 2 YEARS IN THE FURNITURE INDUSTRY
• Having good orientation as of taking care client's request in daily basis in full details and with dedication, carefulness and accuracy.

BA degree in Economics, Supply Chain management or related university

Good skills of time & work management

Good skills of communication & negotiation, logical thinking and flexible problem-solving ability.

Good skills in collecting and analyzing information, data, and making reports.

Result-oriented, multi-tasking ability.

Adaptability & good pressure resistance

Proactive, initiative, willing to learn

Can work independently or teamwork and able to travel frequently

Good at Microsoft especially excel

Benefits:

Competitive salary: negotiation depends on ability & experience

Probation with full salary

Year- end bonus

Annual salary increasing

Annual team building and regular social activities in the company

Company laptop

Working from Mon to Fri

Be part of an international, young and dynamic team