Company Description
- House of Barbaard is preparing for the opening of its new flagship venue at Tiến Bộ Plaza Hanoi Centre in Hanoi, building on 9 years of experience in grooming and hospitality, featuring a luxury lounge bar, a barbershop, and private rooms designed for members and guests who value refined social experiences. The venue will offer the best of classic drinks and haircuts together with exclusive member concepts and is being developed as a long-term social home for professionals, entrepreneurs, and international guests in the heart of Hanoi.
About the job
1. Role Description
- We are seeking a commercially driven, relationship-first Private Club Manager to own the membership and private client ecosystem at Level 8. You will grow and nurture a community of members and locker holders, identify and engage high-net-worth individuals and expatriates who align with the House of Barbaard lifestyle, and ensure their experience consistently reflects the standard they expect. Success looks like a growing, loyal member base, strong retention, and measurable membership revenue.
2. Responsibilities
- Drive the sale of memberships and locker programs and own the full sales cycle from first introduction to onboarding.
- Develop and execute a structured outreach pipeline targeting high-net-worth individuals, expatriates, and professionals in Hanoi.
- Build and maintain deep, personal relationships with existing members and serve as their primary point of contact.
- Proactively engage the member base through regular touchpoints, exclusive events, and personalised communication.
- Represent the House of Barbaard at relevant lifestyle and networking events and build referral pipelines through members and partners.
- Report weekly on sales performance, pipeline status, and key account activity.
- Work closely with operations and bar teams to ensure member experiences meet expectations.
3. Requirements
- Excellent communication skills in the Vietnamese and English languages.
- Strong commercial instincts and proven experience in luxury sales.
- Comfortable operating independently and taking ownership of results.
- Familiarity with the Hanoi high-net-worth community is a strong advantage.
- Impeccable personal presentation and alignment with the House of Barbaard standard.
4. Benefit & Salary
- Salary: Base 16-22 million VND + Sales Bonus (can be very large)
- 13th-month salary;
- 20 days of paid leave;
- 20% discount on company products and 50% staff discount on all F&B services for your personal consumption.
5. Weekly working hours: 48 hours (6 days per week)
