Market Manager, Vietnam

About Us

Founded in 1999 and listed on NASDAQ in 2003 and HKEX in 2021, Trip.com Group is a leading global travel service provider comprising of Trip.com, Ctrip, Skyscanner, and Qunar.

Across its platforms, Trip.com Group integrates travel resources from industry partners and helps travellers worldwide pursue the perfect trip with exceptional travel products and services.

We have four Customer Service Centres for Trip.com established in Japan, Korea, the UK, and the Philippines, providing 24/7 customer service in 19 different languages.

We have more than 30,000 employees scattered across 30 countries in Asia, Europe, the Americas, and Oceania, striving to expand our global markets and aiming to be the world's leading and most trusted family of online travel brands that aspire to deliver the perfect trip at the best price for every traveller.

In this Role, you'll get to

• Do hotel contracting with prospective hotel partners and account management for existing partners.

• Maintain best rate parity, availability and inventory of responsible hotel accounts.

• Provide meaningful revenue management consultancy to partners through data analysis, commendation and marketing promotion.

• Perform data research, market review and analysis on market competitors, products, pricing and industry updates.

• Formulate business plans and strategies aligned to KPI objectives and company directions.

• Ensure that partner hotels products are consistently optimized on the website to maximize customer conversion.

• Build good rapport and sustain strong partnership with hotel partners.

• Identify and resolve gaps to all issues relating to accounting, allotment, notification, cancellations and etc.

• Carry out assigned tasks and achieve business targets, including ad hoc projects

What you'll Need to Succeed

• Bachelor degree or above, major in hotel management, tourism management and marketing is preferred.

• Minimum 3 years of relevant experience. Prior experience in OTA, hotel sales, revenue management, travel industry and e-commerce is preferred.

• Meticulous, strong logical thinking and data analytics capability.

• Self-motivated, good interpersonal communication and negotiation skills.

• Positive and enthusiastic team player with high level of service consciousness.

• Dynamic, able to work under pressure and flexible in adapting and responding to constantly changing market condition.

Why Trip.com Group

We offer a stage to unleash your full potential and drive global impact. As an international team, we embrace an open and inclusive culture that supports and respect team members in and out of the workplace. Everyone is on a trip, whether it's a career trip or a life trip. At Trip.com Group, you can define your own trip by setting a goal and celebrate your success by recognizing the progress you have made.

What's more

• Our rapid business growth in global offers abundant career opportunities at various levels and in multiple functions
• Internal transfer is encouraged, and global job rotation program enable you to pursue a global career path and make global impact
• We provide learning opportunities to further your career in areas of leadership capability, soft skill and professional expertise.
• We encourage flexible work arrangement
• Have fun with company-sponsored greetings and activities at holidays, birthdays, and colorful team events.

Click the link to learn more about What makes Trip.com Group a leading global travel service provider

Click the link to learn more about This is a Trip Where Both Your Career and Life Can Flourish!

Find out more job opportunities at https://careers.trip.com

Have a good trip, and see you soon!