Summary
At Apple, we don't just create products—we reinvent entire industries. Our Manufacturing Design team enables the world's best devices through innovation, precision, and a deep commitment to quality. As part of our global enclosures team, you'll help ensure that every component meets Apple's legendary standards.
In this Manufacturing Quality Engineering role based in Vietnam, you will independently own key quality deliverables and apply problem-solving skills to identify solutions to problems that may lack clear definition.
You'll work closely with suppliers to develop, audit, and improve manufacturing processes for mechanical parts. By balancing execution with critical thinking, you will be a key voice for quality—identifying root causes, driving corrective actions, developing smart tools to improve efficiency, and collaborating across teams to deliver products that delight our customers.
Description
The Manufacturing Quality Engineer will manage quality for enclosure mechanical parts including injection molding, painting, metal CNC, stamping, and forging. You will apply your developing domain expertise to improve deliverables, managing supplier quality development, issue resolution, reliability testing, and continuous improvement to ensure the highest product quality and reliability.
Responsibilities
- Independently Own Quality Deliverables: Establish and maintain comprehensive quality control plans, inspection methodologies, documentation (QMS, IQC/IPQC/OQC), and measurement system validations (MSA, GR&R, FAI/CpK) from development through mass production.
- Solve Complex Problems: Work on problems of diverse scope where analysis requires evaluation of various factors. Lead rigorous problem-solving using 8D, 5Whys, and DOE to identify root causes and implement validated corrective and preventive actions.
- Drive Automation & AI Initiatives: Identify inefficiencies in quality processes and develop simple AI-driven tools, scripts, or automation workflows to streamline data analysis, defect recognition, and quality reporting.
- Proactive Risk Mitigation: Conduct supplier process and product audits to identify potential risks. Exercise judgment based on limited precedent to implement preventive measures, training programs, and align specifications (MSOP, cosmetic/color limit samples).
- Oversee Product Reliability & Validation: Manage Ongoing Reliability Testing (ORT), monitor failure analysis, and validate key assembly processes to ensure long-term product performance. Implement Out-of-Box Audit (OBA) processes to prevent defect leakage to the FATP stage.
- Influence & Cross-Functional Collaboration: Act as the primary quality liaison between suppliers and internal teams. Communicate complex information across teams to resolve problems, align on solutions, and build consensus using effective storytelling and persuasion.
- Drive Impact & Autonomy: Determine courses of action based on high-level guidelines. Drive team priorities through independent contributions, operating independently with work reviewed at critical project milestones.
- Leadership & Mentorship: Lead by example through technical skills, user-centered thinking, and raising the bar on quality. Begin to mentor others and improve team practices through informal leadership and collaboration.
Minimum Qualifications
- Typically requires a Bachelor's degree in Mechanical Engineering, Manufacturing, Computer Science, or a related field with 3+ years of relevant experience; OR a Master's degree with 2+ years of experience.
- Proven experience managing quality activities such as FAI, IQC, IPQC, OQC, OBA, and quality control plans.
- Proficiency in written and verbal English, with conversational Mandarin skills. Vietnamese language skills are highly preferred.
- Based in Vietnam with a willingness to travel regularly to supplier sites within Vietnam, Southeast Asia, and China as needed.
Preferred Qualifications
- AI & Automation Skills: Basic programming/scripting skills (e.g., Python, SQL) with experience in developing or leveraging simple AI tools (e.g., LLM integrations, basic machine learning models for defect detection, or data automation scripts) to solve engineering problems and improve efficiency.
- GD&T & Stack-up Analysis: Exceptional knowledge of Geometric Dimensioning & Tolerancing to predict and resolve assembly issues.
- Jig and Fixture Design: Understanding of inspection jigs and automated measurement equipment design principles.
- Statistical Analysis: Expertise in using JMP (highly preferred at Apple) or Minitab for advanced statistical analysis and data-driven decision making.
- Advanced Metrology: Proficiency in operating CMM, OMM, and 3D scanning. Industry Experience & Product Knowledge:Consumer Electronics: Experience in the consumer electronics industry (headphones, mobile phones, wearables, laptops) and its supply chain.
- Key Process Knowledge: Extensive experience with plastic injection molding, coating/painting, metal stamping/CNC, surface treatments (anodization, sandblasting, PVD), and assembly.
- Cosmetic Quality: Relentless pursuit of cosmetic quality with experience in establishing cosmetic and color standards. Soft Skills & Work Approach:
- Uncompromising Integrity & Autonomy: Extremely high standards for quality; refuses to compromise on cost or schedule pressures. Assesses unusual circumstances and uses sophisticated analytical techniques to find solutions.
- Exceptional Communication: Ability to distill complex technical issues into executive-level summaries, engaging stakeholders with differing levels of context or expertise.
- Confidentiality & Humility: Understands and respects Apple's culture of confidentiality and maintains a humble, collaborative attitude.
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Role Number: 200669742-1340
