Manager, Quality Assurance

Position Summary, Responsibilities, and Expectations:
- Expectations: - Leads team with confidence and acts as primary point of accountability for Vietnam QA delivery
- Coaches and develops team members, writes and maintains PDPs, conducts regular 1:1s
- Communicates clearly and proactively with QA leadership in Europe; English B2 minimum
- Manages autonomously and escalate only when necessary
- Technically credible across manual testing and test automation

- Responsible for: - Leading, managing, and developing the Vietnam QA team (manual and automation engineers)
- Collaborating with QA leads in Europe on cross-functional test planning and release readiness
- Owning formal assessments, performance reviews, and people development plans
- Supporting the evolution of test automation infrastructure in partnership with the Germany team
- Representing the Vietnam team in leadership discussions and cross-functional forums
- Ensuring quality standards and test coverage across all assigned Elgato product lines

Essential Skills and Experience:
- Proven experience managing QA or engineering teams in a fast-moving, product-focused environment
- Technically credible across manual testing and test automation; team respects your judgment
- Clear, confident communicator in English (B2 minimum); daily collaboration with global counterparts
- Builds trust quickly, holds people to a high standard, brings out the best in engineers
- A constructive challenger who speaks up in a way that moves things forward
- Comfortable with autonomy and accountable for outcomes
- A plus: experience with test automation frameworks (Python/TypeScript); ISTQB Foundation or equivalent; background in consumer electronics or desktop software QA