Manager, Property Management

JOB DESCRIPTION:

Responsible for the daily operational matters:

Contribute towards the smooth management in accordance with property management contract and Customer service s requirements.

Prepare and participate in tenders of choosing Management Agents and right service contractors in accordance with building scale and finance conditions.

Ensure execution of all activities necessary for full and effective compliance with codes and regulations of each government agency. This includes maintaining special permits needed for operating the project

Establish realistic budgets and review all the expenditures to be applied in the building.

Supervise and carry out routine inspection of the property to ensure it operates in a satisfactory and serviceable condition and properly maintained. Support the operation team as a developer representative in related matters. Find a solution to carry out pending issues if possible.

Respect reputation of the company through good services and products provided to customers.

Able to work with BOC and building Management for matters related to developer.

Provide activity reports and submit reports to Property Manager inclusive of P&L versus annual budget.

Implement fully customer relation management system and ensure that all customer feedback are being managed effectively and timely. Attend to and manage the tenants / customers query and manage relationships with the tenants and their customers

Prepare a report on the status of the operation and the management plan on a monthly basis with the financial statements.

Other ad-hoc tasks if required allocated by property manager

BENEFITS:

Competitive Salary and a guaranteed 13th-month salary.

Annual variable bonus and performance-based salary reviews.

Comprehensive Health & Wellness Scheme (9 million/year).

Bao Viet Insurance for staff and dependents.

Worldwide top-up insurance (excluding the U.S.) for staff .

16 days of annual leave plus 3 days for family events.

Continuous learning and development through in-house and on-the-job training.

REQUIREMENTS:

At least 5-7 year working experience with minimum 3 years working in building operation, both in residence and office scale.

Have knowledge of housing law and able to work with building owners committee.

Good command of written and spoken English

Knowledge MS Office and strong administrative skills

Good interpersonal skill and customer service skills to work effectively, systematically under high pressure, positive thinking, proactive, responsible, willing to take ownership

Able to work as part of a team and also independently