Manager, Business Partnering Operations (HRBP)

As a Manager, Business Partnering Operations, you'll enable scalable, efficient, and standardised HR delivery across the employee lifecycle. This role focuses on process excellence, operational consistency, and scalable HR program execution to support growth.

YOUR KEY ACCOUNTABILITIES

1. Process Excellence:

• Drive continuous improvement and streamline HR processes across Talent Acquisition, Colleague Services, Talent Learning & Culture teams
• Identify inefficiencies and implement streamlined, scalable solutions

2. Standardisation: Establish consistent, end-to-end HR lifecycle processes across the business units

3. Scalable Delivery:

• Own and deliver core HR programs (e.g. performance cycles, talent reviews, engagement) at scale
• Ensure operational readiness and sustainability of HR programs

4. Employee Lifecycle Operations:

• Oversee onboarding, engagement pulse activities, and key HR checkpoints
• Ensure effective execution of performance management (PIP, EOY) and policy implementation

5. Employee Relations (ER)& Compliance:

• Support ER and misconduct processes with consistency and rigour
• Ensure compliance with policy, governance and reporting

6. Reporting & Insights:

• Deliver regular HR reporting (monthly metrics)
• Provide operational data to inform decision-making

7. P&C Integration: Enable seamless collaboration across CoEs and Business Partnering teams

8. Team Leading

YOUR SKILLS & EXPERIENCE:

• Working experience in tech environment (preferred)
• Team leading experience
• Operational & Delivery Expertise:

+ Strong track record in driving operational excellence at scale

+ Experience in standardising processes across multiple business units

+ Demonstrated ability to manage high-volume, complex delivery environments

• Stakeholder & Collaboration Experience:

+ Experience working across HR, CoEs and business teams

+ Ability to coordinate multiple stakeholders to deliver integrated outcomes

+ Exposure to matrix organisations preferred

• Data & Systems Experience:

+ Experience working with HR systems (e.g. Workday, reporting tools)

+ Strong capability in HR reporting, metrics, and data-driven operations

+ Ability to translate data into operational insights

• Governance & Compliance:

+ Experience managing HR processes with strong compliance and control requirements

+ Familiarity with policy implementation and audit readiness.

THE BENEFITS AND PERKS

We appreciate and reward our colleagues who do great work every day – from excelling for our customers, to taking ownership of an issue to get it resolved. Here's how we support our people with a range of exclusive benefits.

1. Generous compensation and benefit package

• Attractive salary
• 20-day paid annual leave and 7-day paid sick leave
• 13th month salary and Annual Performance Bonus
• Premium healthcare for yourself and family members
• Monthly allowance for team activities
• Premium welcome kit and occasional gifts of appreciation
• Extra benefits on your work anniversary

2. Exciting career and development opportunities

• Large scale products with modern technologies in banking domain
• Clear roadmap for career advancement in both technical and leadership pathways
• Access to digital learning platform such as Udemy
• Consistent and high-quality leadership training through the Distinctive Leadership program (DLP)
• Specialist capabilities and accreditations in key skill areas such as Cloud Engineering, Digital, Data, Security and SREs (Site reliability engineers)
• Sponsored English course with native teachers
• Opportunity for training in Australia

3. Professional and engaging working environment

• Hybrid working model and excellent work-life balance
• State-of-the-art & modern Agile office
• Food and beverages in the office pantry
• Employee Assistance Program to improve your physical and mental health
• Annual team activities and company events
• A solid and talented team behind you – great people who love what they do

It's more than just a career at NAB!

We believe in people with people and dreams, and we want you to achieve your aspirations. More than just a career, NAB Vietnam offers you a flexibility to balance your work - life, the opportunity to grow as professionals, people and a complete set of well-being offerings. If you have an appetite to learn, grow and elevate others around you, this is the place for you.