Role And Responsibilities
Technician will be responsible for performing infrastructure repairs at various client facilities. Responsibilities include repair/maintenance in carpentry, drywall, painting masonry, electric, plumbing in addition to the general upkeep of individual locations. Must have the ability to follow timetables, handling/moving equipment in excess of 100 lbs, flexible schedule in case of emergency situations and deliveries, excellent communication skills, neat, reliable, and organized
OVERALL ROLE
The Facilities Technician will assist the Facilities Manager/Assistant Facilities Manager with operational activities in maintenance and repairing, operations, vendor oversight, asset management, inventory of material, equipment & supplies, occupancy services and helpdesk support. The Facilities Technician is also required to provide handyman support to team.
Major Responsibilities
- General: lockers, desks, bulletin boards, signage, door stops, soap/lotion holders, fire extinguishers, railings, lock boxes, ceiling tiles/grids, benches, vents, baby changing tables, partitions, boxing/speed bag hardware, taping of stretch mats, steam head guards, locks, door knobs, door repairs, Formica, vinyl wall covering, furniture moves, deliveries, emergency response, preventative evaluations, as well as additional to work assignments by FM.
- Drywall: demolition/rebuilding of walls, patching, taping, sanding, priming and painting.
- Flooring: cove base, rubber matting install/repairs, VCT tiles, carpet installs/repairs, reducers, saddles, non-skid tape.
- Masonry: grouting, replace/installation of ceramic tiles.
- Plumbing: faucets, urinate-flusher, shower heads/handles, sprinkler caps, sinks/toilet/urinal installs, general caulking, pipe insulation, water fountains, snaking of waste lines and roof drains and investigate/trace leaks.
- Electric: light bulbs, ballasts, lens covers, check breakers, test outlets, fixture replacement, emergency light packs.
- HVAC: HVAC mechanical system maintenance and operation support such as air-conditioner, chiller, cooling tower, evaporating cooling fan, exhaust fans, etc.
- Project & Construction: Working knowledge of all repair, maintenance and minor construction projects including all aspects of the infrastructure, rebuilding of benches/walls, waterproofing, roof repairs, wall framing, refurbishing of wood floors, and knowledge in hot water systems/pumps
- Helpdesk support: to response to site within time frame agree to check and correct action for any work order request
- Asset management: support to inventory/count and tag-name for asset
- EHS: system inspection and rounds & reading report of CCTV, fire alarm, firefighting, electrical, domestic water, office condition, etc
- Vendor support: vendor escort and supervision of vendor activities on site
- Preventive Maintenance perform simple system Preventive Maintenance
- SHE requirement: Follow Henkel policy about safety, health, environment , inform immediately to supervisor for finding relate to safety, heath, environment.
CANDIDATE SPECIFICATION: KEY SELECTION CRITERIA
Ideal Experience
- Prior experience in facilities, property management, hospitality or related field preferred
- Knowledge of facility equipment repairing and maintenance
- Understanding of basic technical aspects of property (Computer Room Air-conditioning, Chiller system, Fire Protection system, Mechanical & Electrical system, BMS system) is advantageous
- Ability and knowledge in the use of all tools, equipment, and material used for repairs
- Capable of handling and/or moving equipment & material
- Service oriented attitude.
- Excellent communication skills.
- Basic knowledge of administrative equipment such as faxing, copying, and use of cellular telephone.
- Working knowledge of computers
- Ability to follow timetables for repairs.
- Needs to have a flexible schedule in case of emergency situations
- Ability to follow timetables for repairs.
Critical Competencies for Success
- Firm First Mindset
- Able to cooperate and work well with others to meet targets
- Support the team effectively as and when needed
- Proven ability to commit to flawless execution while complying with firm's procedures and standards
- Client Focus & Relationship Management
- Able to interact with the general client staff & vendors with ease
- Demonstrates ability to work with team & vendor to deliver efficient services
- Demonstrates proactive & professional approach to customer service
- Has a customer-oriented attitude
- Project Management & Organizational Skills
- Proven ability to manage multiple and complex operational matters on a daily basis
- Demonstrates ability to prioritize and manage the completion of projects in an efficient and timely manner
Other Personal Characteristics
- Problem-solving skills
- Able to work independently
- Self-motivated; confident & energetic
- Flexible – able to adapt to rapidly changing situations
- Goal-oriented – able to focus on meeting all performance targets
- Strong communicator – good presentation skills and possesses strong verbal & written communication skills (English & local language); also an active listener
- Exhibits honesty & trustworthiness
