Logistics Specialist

The Senior Key Account Executive will manage strategic client relationships within the logistics and supply chain sector, ensuring exceptional service delivery, revenue growth, and long-term partnerships. This role requires a deep understanding of logistics operations, freight solutions (air, ocean, land), and supply chain challenges.

• Client Management

o Act as the main liaison for key clients (e.g., manufacturers, retailers), addressing logistics needs (freight forwarding, warehousing, customs clearance).

o Proactively resolve operational issues (delays, documentation, compliance) with internal teams (operations, customs, carriers).

2. Business Growth

o Expand account revenue through cross-selling (e.g., value-added services like warehousing, last-mile delivery, insurance).

o Negotiate contracts and pricing with clients and logistics partners.

3. Logistics Expertise

o Advise clients on optimizing supply chain efficiency, cost savings, and risk mitigation.

o Stay updated on industry trends (e.g., digital freight platforms, sustainability initiatives).

4. Travel Requirements

o Domestic/International Travel: Up to 30% for client meetings, site visits (warehouses/ports), and industry events.

o On-Site Support: Occasional visits to key hubs or ports to oversee operations or resolve critical issues.

Requirements:

1. Experience: 5+ years in key account management within logistics, freight forwarding, or supply chain

2. Skills:

a. In-depth knowledge of logistics processes (incoterms, customs regulations, freight documentation).

b. Proficiency in logistics software (WMS / TMS) and CRM tools.

c. Ability to thrive in a fast-paced, operational environment.

3. Education: Degree in Logistics, Supply Chain Management, or Business.