Logistics Specialist

ABOUT US

IMOU is a global leader in Smart Home segment. IMOU has built a reputation in overseas market as the go to vendor for Smart Security & Smart Home. Set up as a subsidiary of Dahua Group which is the second largest surveillance & security manufacturer in the world, IMOU has been established to make smart home security & technology much easier to operate/use. IMOU's product lines include Smart Security, Smart Lock, Smart Energy/Lighting, IOT, Smart Robotics, Storage & Cloud. Our mission is to make Smart Home more affordable, effortless to use & easily accessible to our customers.

SCOPE OF WORK

Inventory Management

• Manage inventory accuracy and stock movement tracking

• Monitor slow-moving inventory and support stock optimization

• Coordinate with HQ on inventory planning and replenishment schedules

• Conduct inventory analysis and provide action plans/reporting to management

Import & Customs Management

• Track import shipments and manage shipping schedules

• Coordinate with freight forwarders, customs brokers, and related parties

• Prepare and manage shipping documents including invoices, packing lists, BL, C/O, customs declarations, PODs, and related records

• Follow customs clearance process and resolve customs-related issues

• Calculate import duties, tariffs, and VAT, and prepare monthly reports for HQ

Order Management

• Update and process customer orders accurately

• Handle sales-related documents, billing, and invoice issuance

• Maintain account receivables and payment-related records

Warehouse & Distribution Management

• Manage inbound/outbound warehouse operations and inventory reconciliation

• Conduct stock counts and ensure inventory accuracy

• Coordinate warehouse activities including labeling, packing, handling, and shipment tracking

• Work closely with E-commerce team, warehouse, and 3PL providers to resolve operational issues

• Manage return order workflow and delivery arrangements to optimize cost and lead time

• Support marketing and sales activities such as samples, gifts, and promotions

Logistics Cost Management

• Review and control logistics and 3PL costs

• Prepare payment requests for warehouse, freight, and distribution services

• Conduct monthly logistics cost analysis and support process improvement initiatives

System Management

• Operate and maintain the U9 system for shipment receiving, warehouse order release, and POD uploading

Other Tasks

• Collaborate with related departments to ensure smooth operations

• Participate in company product lineup activities

• Support other tasks assigned based on business needs

REQUIREMENTS

• Language Skill: Fluent communication skill in English or Chinese (verbal and written) is a must
• Industry: Logistic,...
• Bachelor's degree or higher in Logistics
• At least 3 years of experience in a similar position
• Experience managing logistics operations for E-commerce orders from e-commerce platforms
• Experience working with OMS, WMS, and payment systems
• Proficiency in Microsoft Office required
• Truth, high responsible personality
• Diligent and hardworking