I. Main Roles & Responsibilities
Order Management
- Plan orders and stock flow, and track supplier delivery progress according to business and store opening plans.
- Monitor supplier performance and provide recommendations with HOD and Merchandising team for adjustments.
- Control inventory, including fast- and slow-moving items, and manage turnover days to align with business plans and warehouse capacity.
- Monitor promotional goods, gifts, and new items to ensure timely allocation to stores.
- Allocate tasks and responsibilities within the team effectively.
Operations Management
- Manage and supervise distribution activities in warehouses to ensure prompt response to goods requirements.
- Monitor goods transactions, warehouse operations, transportation, and customer services.
- Track and follow up on 3PL service quality and delivery performance using KPI evaluation.
- Maintain metrics and analyze data to assess performance and implement improvements.
- Coordinate with other departments to resolve operational issues and ensure workflow progress according to plan.
Others
- Manage documents and records accurately.
- Motivate employees to complete tasks correctly and on time.
- Report problems promptly to direct managers.
- Perform other tasks as assigned.
II. Job Requirements
Education & Knowledge
- Bachelor's degree in Logistics, Supply Chain, or related field.
- Knowledge of logistics operations management.
- Experience in retail or convenience store operations is a plus.
Experience
- Minimum 35 years in logistics management.
- Experience managing 3PL relationships and evaluating 3PL performance.
Skills & Abilities
- Understanding of warehouse management systems (WMS).
- Ability to work independently, prioritize tasks, and report work in a timely manner.
- Strategic planning and organizational skills.
- Strong supervisory and leadership capabilities.
- Good written and spoken English.
- Excellent attention to detail.
Qualities/Personality
- Careful, observant, and proactive coordinator.
- Hardworking and able to perform under high pressure.
- Predictable and reliable in task execution.
