Job Description
Vietnam Logistics Executive
The name Tiffany & Co. instills images of Beauty, Romance and the iconic Blue Box. It is a Symbol of Excellence. Since 1837, the masterpieces of Tiffany & Co. have defined style and celebrated the worlds great love stories.
- Join Tiffany & Co. and be part of the largest luxury group in the world - LVMH!
- Are you passionate about a role in Logistics
- Do you love making a difference
Responsibilities
Trade compliance (import and export activities) including system implementation (JDE E1, Compass and etc.)
- Oversee and support supply chain and logistics operations including customs clearance are fully compliant with import and export regulations
- Ensure compliance of operations with laws and regulations, including Customs, Duty and Cities requirements
- Proactively work with customs brokers to ensure an efficient and effective process for import/export activities while optimizing costs and ensuring executions align with Brand strategy
- Partner with regional and corporate support teams to ensure standardization of current and new processes including new systems implementation
- Responsible for accurate and timely filings of duty & tax drawback while ensuring compliance with regulations
Domestic Transportation Including Non-product Transactions (packaging Supplies And Others)
- Maintain relationships with internal departments and external parties to understand, anticipate business needs and provide solutions
- Develop, maintain, and execute local transportation procedures and proactively identify inefficiencies and implement initiatives to improve service, cost and efficiency
- Responsible for arranging the transportation for event, transferring and others to meet the deadline of business needs.
- Oversee and monitor operational procedures to ensure market compliance (i.e. inventory accuracy, non-merchandise inventory in 3PL warehouse cycle counts, merchandise transfers, missing assets and etc.) in partnership with Retail Operations team
- Performs analysis of weekly and monthly Logistics key performance metrics (transportation costs, delivery time, storage costs and etc.) to ensure best rates and service
- Assist as needed with the special projects and implementations
Inbound and outbound invoice and shipments
- Implement and manage appropriate internal controls in relation to inventory and stock management within the store to ensure accurate stock is maintained
- Manage the business relationship with warehouse and freight contractors
- Responsible for monitoring all deliveries to the store, assist in the reduction of lead-time and optimize delivery frequencies
- Check and verify invoices and ensure pre-alert issued by the forwarder for shipment
- Prepare pro-forma invoices and handle shipment documents
- Monitor the conditions of shipment arrivals. Coordinate with teams for shipment discrepancy, missing or damaged cartons
- Verify freight charges, declaration fees, tax and duty and warehouse charges
Data Administration of Logs and POS and support retail related activities
- Ensure the transactions related to stock movement are recorded correctly in the systems
- Stock movement reconciliations including daily stock discrepancies, stock take, family sales and month end closing enquiries
- Price change coordination and data integrity
- Supports stores with stock rebalancing
- Support the Retail and Merchandising teams on the transfer of merchandise, Communications on events in the region and others if needed
- Provide instructions to departments on the packing requirement, pro-forma invoice and packing list format when necessary
- Proactively recommend solutions and instruct freight forwarders and warehouse to ensure Brands expectations and deadlines are met in a cost-effective way
- Support in High Jewelry event including import/export, on-site packing/unpacking, support time sensitive shipping schedules
Other Logistics Responsibilities
- Shipment Coordination daily communication with appropriate stakeholders (Broker vendor, Vendor/ Forwarder Logistics, and Courier relations) for all shipment related inquiries concerning clearance processing, invoice/packing lists discrepancy correction, amendment requirements and delivery instructions to ensure progress of shipments and items are delivered at most efficient lead time.
- Track/update information on merchandise shipments such as part/ material/dimensions (weight of gold, silver, diamonds, gemstones, etc.) for each shipment after receiving data from the operation department.
- Provide commodity name in Vietnamese for customs declaration. Provide it to Operations and accountant department of Party B to upload in the VAT system.
- Monitoring and Documentation ensures all shipments are tracked and files according to shipping document are being filed accordingly for proper archiving and doc reference.
- Coordinate with Operations for after-sale cases that are shipped out to repair center in oversea or domestic, with and without warranty, including preparing service agreements and spare parts information.
- Follow up with shippers and accounting team to clarify payment methods and revise shipping invoice (if necessary).
- Other Logistics matters (Duties/Taxes monitoring, Lab inspection, Testing, checking permit application, Price consultation, post-customs clearance inspection, food touch, conformity certificate, etc) attend to all logistics-related inquiries of internal and external parties.
- Prepare sale contract of merchandise/ holding asset agreements for TIB shipments and return agreements.
- Prepare revised invoice and labelling file for sold order request shipment from other countries.
- Support to follow up supporting package document need to be signed (local official dispatch, agreements.)
Qualifications
- 5+ years experience in retail logistics.
- Experience with international logistics and freight (including CITES).
- Ability to work independently and collaboratively as a team member
- Good communicator, partnering with internal and external stakeholders to deliver on outcomes and improve the distribution process
- Good English and Vietnamese
