Position: KOL/KOC Operations ExecutiveOnboarding date: ASAPCompany Description
FinT Vietnam is the first global office of FinT, Inc. from Japan. We provide top-notch social media marketing & influencer marketing services to Japanese and local businesses in Vietnam. We're in active growth mode, expanding globally with a lean, high-performing team. If you want to shape a market and grow with a company backed by Japanese institutional strength, this is that opportunity.
We walk the talk on work-life balance: ✦ Every Wednesday is a fixed WFH day — for deep focus and strategic thinking, built permanently into our work culture.
Visit us at:
FinT Vietnam: https://fint-global.com/
FinT Japan: https://fint.co.jp/
1. Role & ResponsibilitiesAs aKOL/KOC Operations Executive, you will be responsible for the end-to-end execution of KOL/KOC campaigns. You will manage multiple campaigns simultaneously, acting as both the PIC for assigned projects and a supporter for cross-functional campaigns to ensure smooth operations and timely delivery.Key responsibilities include:
Campaign Management & Execution: Execute end-to-end KOL/KOC campaigns as PIC or supporting member, ensuring deliverables meet client requirements in terms of KPI, timeline, volume, and quality (typically 30–300 creators per campaign).
- Source, evaluate, and negotiate with suitable KOLs/KOCs from internal databases or external platforms based on campaign briefs and target audiences.
- Monitor campaign progress, timelines, and creator deliverables to ensure smooth execution. Identify gaps and support optimization to improve campaign performance.
- Ensure quality standards are maintained across all deliverables.
- Proactively identify risks or issues during execution and propose timely solutions to ensure campaign success.
- Support tracking, data consolidation, and analysis for campaign performance.
- Conduct basic research on KOL/KOC profiles, content trends, and market insights to support campaign planning and optimization. Prepare structured monthly and post-campaign wrap-up reports for clients.
Contract & Payment
- Contract Management: Gather necessary information and input data into the system/files for the Admin team to generate contracts. Review and deliver contracts to KOCs/KOLs.
- Terms Negotiation: Coordinate with internal stakeholders to adjust terms when necessary and negotiate directly with KOCs/KOLs to finalize contracts
- Payment Tracking: Follow up on campaign timelines to facilitate and request timely payment processing for KOCs/KOLs
Others
- Internal Reporting: Provide weekly and monthly updates on campaign progress and task status to the Team Leader.
- Ad-hoc Tasks: Support additional tasks assigned by Line Manager or Team Leader when required.
2.Requirements- 1 - 2 years of experience in influencer/KOL/KOC marketing operations in an agency environment
- Experience in beauty or FMCG influencer marketing is a plus
- Strong project management and time management skills
- Experience working with creators on TikTok, Facebook, Instagram, Threads, and YouTube (global campaign experience is a plus)
- Ability to manage multiple campaigns simultaneously in a fast-paced environment
- Detail-oriented with strong organizational skills
- Strong communication and negotiation skills
- Proficient in Excel/Google Sheets and project management tools
- Intermediate to advanced English proficiency for both written and speaking
3. Benefit summaryCompensation & Incentives- Salary: 9.000.000 - 14.000.000 GROSS
Professional Recognition & Growth- Performance Calibration: Reviews every 6 months (March & October).
- Merit Rewards: Monthly FINT Awards & Quarterly MVP rewards.
Health & Well-being- Insurance: Full Statutory Insurance (Social & Medical) following probation.
- Health Checks: Annual comprehensive health screenings.
- Leave: 12 days of annual leave (pro-rata for new joiners).
Equipment & Allowances- Professional Hardware: Extended screens and HDMI Hubs provided upon request.
- Commuting Allowance (Effective June 01, 2026): A daily stipend to support travel to our new office, calculated based on your residence distance (per actual office attendance):
- < 5km: 5,000 VND/day (Up to 110,000 VND/month)
- 5km – 10km: 10,000 VND/day (Up to 220,000 VND/month)
- > 10km: 15,000 VND/day (Up to 330,000 VND/month)
Social & Engagement- Events: Monthly team-building (dinners/lunches), birthday celebrations, and national holiday gifts.
4. Working Hours & EnvironmentHours: 9:00 AM – 6:00 PM | Monday to Friday.
Strategic Hybrid Model: 4 days of collaborative office presence and a fixed weekly WFH day every Wednesday to focus on complex planning and research.
Office: 2nd Floor, Rainbow Office, 10 Street D8 Saigon Pearl, Ward Thanh My Tay, HCMC.
5. How to apply
- Please send CV and Portfolio (in English) to the email address: [Confidential Information] & [HIDDEN TEXT], [HIDDEN TEXT]
- Email Subject: Full name - KOL/KOC Operations Application
- Office Address: 2nd Floor, Rainbow Office, 10 Street D8 Saigon Pearl, Ward Thanh My Tay, HCMC
