Key Account Management

Our Company

BioTuring is an innovative bioinformatics company that develops algorithms, and agentic AI software to serve scientists from hundreds of pharmaceutical companies and leading research institutions, enabling discoveries about human diseases.

Roles

The Key Account Management will manage client relationships, ensure subscription renewals, and identify upselling opportunities while showcasing how BioTuring's platforms support client research.

Responsibilities

• Develop and execute account strategies aligned with company goals and client expectations.
• Understand client research needs and provide tailored solutions.
• Deliver technical demonstrations to highlight platform benefits.
• Ensure high platform usage and address client concerns proactively.
• Collaborate with internal teams to monitor client satisfaction.
• Drive subscription renewals and identify upselling opportunities.
• Acquire new clients through networking at scientific conferences.
• Maintain accurate records.

Requirements

• Bachelor's/Master's degree in Human biology, Bioinformatics or related field.
• Background or interest in Human Biology, Bioinformatics, Biotechnology, or a related field is preferred but not required.
• 5+ years of experience in account management or sales, preferably in SaaS or techbio.
• Strong communication and organizational skills.
• Fast learner and strong interest in science and technology. 
• Knowledge of single-cell or spatial biology is a plus.

We Offer

• Competitive salary and benefits package.
• A worldwide collaborative and supportive work environment.
• A chance to learn and grow your career in bioinformatics.