Main Responsibilities:
1.Assess & analyze market opportunities
- Analyze the Company's development trends and market trends to forecast business situation.
- Summarize Historical data analysis of the Market and company
2.Design Sales–Marketing Policies/SOP
- Prepare/update sales policies & SOPs (quotation, price approval, discount, credit, complaint handling).
3.Manage Customer Relationship to enhance client satisfaction, foster long-term partnerships, and increase customer retention.
- Track and analyze customer retention rates, repeat purchase frequency, and overall customer satisfaction.
- Customer Master Data Management
4. Manage Sales Operations through sales channels (Domestics & International) to meet the Company's strategic business goals.
- Research and identify potential customer: CK export sales , CK domestic sales, Husk and Shells domestic sales, matching with our sales strategy, our goods quality and origin conditions.
- Check Compliance with customs regulations, destination country requirements, and export permits.
- Negotiating & Closing Sales Deals
- Regular travelling to the warehouses to verify stock quality and interact directly with domestic buyers and internal teams during buyers quality inspections at warehouses
- Sales Order Management & Execution
- Manage customer complaints and product recalls
- Sales Performance Monitoring & Reporting
- Analyze revenue growth by region, customer type, and product category.
5.Coordinate with relevant Departments/partners to effectively implement business activities and to ensure sales efforts are aligned with overall business objectives
6.Manage risks, controls and compliance with applicable policies and laws
7.Additional Tasks:
- To perform any other tasks and assignments as directed by the management from time to time
Requirements for the position:
Education:
- Bachelor's degree in Business Administration, Marketing, or a related field.
Experience:
- From 1- 3 years of progressive sales experience in B2B food/agricultural export; cashew, nuts, or commodity trading experience strongly preferred.
