To maintain an effective and professional credit control system for our distributor clients
To manage ledger transactions and ensure payments are received and processed on a timely basis.
To work with customers and other departments to resolve customer queries effectively and in a timely manner.
To input invoice details onto customer's portals accurately
To assist our colleagues with payment processing and other ad-hoc tasks as required
Qualifications:
2+ years accounts receivable and general accounting experience.
Specific experience of payments by Letter of Credit advantageous.
Experience working with major accounts e.g. Walmart, Target, Amazon preferred.
Good verbal and written communication skills in English.
Proactively explore and apply new AI-driven approaches to improve processes and workflows.
Responsibilities:
Managing sales ledger transactions and ensuring payments are received and processed in accordance to agreed customer terms.
Ensuring that the appropriate credit insurance, Letter of Credit or advance payment is in place before authorising orders for production or shipment.
Updating Outstanding Order Summary Sheet a minimum of 2 x per week with new orders plus with details of payments received in order to approve for shipment & for releasing orders from hold
Processing credit notes
Raising debit notes for ad hoc charges such as labelling, sending to customers and following up payment for these
Checking cashbooks daily, posting & accurately allocating payments received
Opening new accounts for customers in the system
Uploading invoices onto various customer portals in a timely manner and ensuring accuracy
Process valid customer claims through system complete with document support and follow-up system approval for offset in AR Subledger
Prepare monthly AR Aging reports
Assist with month-end closing tasks pertaining to AR
Chasing outstanding payments, e.g. deposits when orders have been risk-released, balance payments so orders can ship
Notifying HG of any issues where shipments would need to be risk-released & obtain approval before proceeding
Liaising with customers where there are queries on payments
Liaising with customers & Procurement team where appropriate to make amendments as required
Liaising with Procurement team on any shipment issues that may impact on the integrity of the LC
Support for Cashflow forecast
Leverage AI tools and automation solutions to enhance work efficiency, accuracy, and productivity.
Demonstrate flexibility and willingness to adapt to changes in responsibilities or role requirements as business needs evolve.
To assist Account Receivable Teams with additional tasks as required
Work Location and Hours:
Ho Chi Minh City
Standard office hours: 8:30am - 5:30pm, Monday to Friday, with a one-hour lunch break, plus reasonable additional hours.
