Job Description
Position: IT Support (Junior or Fresher)
Type: Full-time
Location: Di An, Binh Duong (Lang Dai Hoc).
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Responsibilities
- Assist in monitoring and maintaining IT systems (networks, servers, hardware)at head office and branches.
- Support basic configuration of network devices (firewalls, routers) undersupervision.
- Manage and troubleshoot issues with CCTV, time attendance, and internal phonesystems.
- Resolve common IT issues related to network, printers, and office software,guide users remotely when needed.
- Set up and configure laptops/desktops for new hires; perform basic diagnosticsand repairs.
- Support IT procurement: assist in vendor evaluation and equipment selection.
- Manage user accounts and software licenses.
- Document IT procedures, incidents, and assist with reports.
- Participate in internal IT projects and other tasks as assigned
Requirements
- At least 1 years of professional experience in IT support, IT Helpdesk, systemadministration, or similar roles.
- Solid understanding of computer hardware, networking, Windows OS, andbasic Linux.
- Familiarity with Active Directory, Office 365, VPN, and antivirus solutions ispreferred.
- Practical experience in PC/laptop setup, software installation, andtroubleshooting.
- Strong problem-solving skills, with a hands-on and proactive approach.
- Responsible, honest, and able to work independently with minimal supervision.
- Good at English (Reading and Communication).
- Bachelor's degree or higher in Information Technology, ComputerNetworking, or related fields.
Our Benefit:
- 13th-month salary calculated based on actual working time at INNOTECH.
- PVI Healthcare Insurance for all employees
- PVI Healthcare Insurance for family
- Moon cake, Tet Gift
- Quarterly/ project kickoff team-building budget.
- Laptop and monitor provided for work.
- Performance bonus plan.
- Employee referral bonus: 2,000,000 10,000,000 VND (depending onlevel/role).
- Annual company trips / Football club / Climbing club / Year-end party.
- Learning and certification support.
- Value-oriented, international working environment with a flexible culture
