This role will be based in our new plant in Nhon Trach, Dong Nai, Vietnam.
Job Summary:
The IT Supervisor at Jabil, Inc. will lead and manage a team of IT professionals, ensuring the efficient and reliable operation of IT systems and infrastructure to support business objectives. This role involves overseeing day-to-day IT support, project implementation, and maintaining high standards of service delivery.
Job Responsibilities:
- Supervise and mentor a team of IT technicians and specialists, including performance management, training, and scheduling.
- Oversee the deployment, maintenance, and troubleshooting of hardware, software, and network systems across Jabil facilities.
- Manage IT service desk operations, ensuring timely resolution of technical issues and user support requests.
- Participate in the planning, execution, and completion of IT projects, including system upgrades, migrations, and new technology implementations.
- Ensure compliance with Jabil's IT policies, procedures, and security standards.
- Monitor system performance and proactively identify areas for improvement and optimization.
- Collaborate with other departments to understand IT needs and provide effective technological solutions.
- Manage IT inventory, procurement, and asset tracking.
- Prepare and present reports on IT performance, project status, and resource utilization.
- Stay current with industry trends and emerging technologies to recommend innovative solutions.
Job Qualifications:**
- Bachelor's degree in Information Technology, Computer Science, or a related field.
- 5+ years of experience in IT support or systems administration, with at least 2 years in a supervisory or leadership role.
- Proficiency in Mandarin speaking skills would be preferred.
- Maintain, support and develop enterprise applications.
- Proven experience with Windows Server environments, Active Directory, network infrastructure (routers, switches, firewalls), and virtualization technologies.
- Strong understanding of IT security principles and best practices.
- Excellent problem-solving, analytical, and organizational skills.
- Effective communication and interpersonal skills, with the ability to lead and motivate a team.
- Ability to manage multiple priorities and projects simultaneously in a fast-paced manufacturing environment.
- Relevant IT certifications (e.g., CompTIA A+, Network+, Security+, Microsoft Certified Professional) are a plus.
, BE AWARE OF FRAUD: When applying for a job at Jabil you will be contacted via correspondence through our official job portal with a jabil.com e-mail address; direct phone call from a member of the Jabil team; or direct e-mail with a jabil.com e-mail address. Jabil does not request payments for interviews or at any other point during the hiring process. Jabil will not ask for your personal identifying information such as a social security number, birth certificate, financial institution, driver's license number or passport information over the phone or via e-mail. If you believe you are a victim of identity theft, contact your local police department. Any scam job listings should be reported to whatever website it was posted in.
