IT Helpdesk/IT Support

Introduction to BOS Semiconductors

Welcome to BOS Semiconductors, where innovation meets mobility. With a visionary focus on 'Leading mobility innovation with system semiconductors, we specialize in autonomous driving SOC, Mega MCU, and Gateway SOC for the automotive domain. Backed by seed funding from Hyundai Motors and ongoing support from diverse venture capitalists, we are committed to offering comprehensive solutions encompassing semiconductor and software design.

Our team, comprising experienced professionals from globally renowned semiconductor giants, drives our mission forward. Headquartered in Pangyo, Korea, we are expanding our horizons with the establishment of an engineering R&D center in Vietnam The Grace Tower 71 Hoang Van Thai, dedicated to advancing automotive SOCs through cutting-edge semiconductor, software, and firmware development.

Join us in shaping the future of automotive technology!

About this position

Job Summary:

We are looking for a motivated IT Helpdesk to join our team in Ho Chi Minh City. In this role, your main responsibilities are to provide end-user support and deliver training on IT documents, procedures, and policies, ensuring smooth daily operations and compliance with the companys IT standards.

Key Responsibilities:

• Serve as a local point of contact for end users seeking technical assistance
• Provide step-by-step training for end users and document internal procedures
• Provide basic troubleshooting for hardware, software, and network connectivity issues.
• Assist in managing user accounts, permissions, and access rights.
• Assist in the procurement and inventory management of IT equipment and supplies.
• Perform routine maintenance tasks, such as system backups, patch management, and software updates.
• Ensure compliance with company IT policies, including data security and access control.
• Stay up-to-date with the latest technology trends and developments relevant to the company&aposs IT environment.

Qualifications:

• Bachelors degree in Information Technology or relevant majors
• 1-2 years of IT-related work experience (IT Helpdesk/IT Support/System Admin)
• Knowledge of IT operating systems, mainly Windows (Linux knowledge is an advantage)
• Experience in network management and help desk support
• A person with smooth communication skills
• Proficiency in English
• Must have the ability to adapt quickly

What BOS can offer

• Competitive salary + 13th month bonus
• Retention bonus (2-moth salary)
• Lunch provided, Private Health Insurance
• We care about your well-being and personal growth with Fun English classes, Happy Beer Parties, Football & Badminton Club, and more!
• Be part of a cutting-edge R&D center focused on automotive SoCs

Passionate about designing new technology for the automotive industry Join us! Send your application tohttps://mily.vn/ACr3Tge5 now!

Please note that shortlisted candidates will be contacted. Thank you!