Job summary:
- The Senior IT Business Analyst is responsible for implementing and continuously improving business processes and performance for products and projects as assigned.
- Proactively work with stakeholders to define, analyze, and document requirements for developments and enhancements, as well as identify opportunities for new or improved processes.
- Depending on the scope, can assume project management and business analyst roles on project engagements as needed, as agreed upon with the IT Team Leader.
Core responsibilities:
- Report directly to the supervisor(s) and product owner if required
- Responsible for closely working with the client/product owner to clarify and analyze the business requirements
- Research and develop concepts and business objectives to provide effective solutions for products
- Use UML to model the defined features, use cases, system workflow, and other necessary diagrams
- Design the application mock-up/wireframe
- In charge of writing documents of User Requirement Specification, Functional Specification, etc..
- Define the quality attributes, external interfaces, constraints, and other nonfunctional requirements
- Participate in peer reviews of work products derived from requirements specifications to ensure that the requirements were interpreted correctly
- Serve as the internal point of contact for the development team whenever requirements need clarification
- Support in testing and verifying bugs/issues of the products
- Provide the application manual to users and train staff on how to use the new application.
Job Requirement
- At least 3 years of work experience as an IT Business Analyst of outsourcing projects or enterprise systems.
- Proficient in English communication, writing, and reading skills
- Bachelor of IT Software, Information Systems, or Business
- Have profound knowledge of the software development process, especially software requirement analysis
- Good UI/UX knowledge and experience
- Good presentation and client relationship skills
- Good organizational, analytical, as well as oral and written communication skills
- Experience in UML design and data modeling
- Background technical knowledge
- Excellent at using Word, Excel, and PowerPoint
- Be proactive, initiative, flexible, conscientious, responsible, honest, and prudent
- Hard-working and ready to work in a pressure environment to meet the timeline.
*If you match this role, we will contact you to schedule the interview within the next 7 working days.
Why join us:
- Attractive salary commensurate with your expected salary and working experience
- Full pay during the probation period
- The total contribution to social insurance is based on the Gross salary
- 13th-month salary
- 14 days of annual leave
- Annual health check-ups
- Monthly parties
- Quarterly team outing budget
- Yearly company trip
- Employee gifts for special occasions, such as celebrations and birthdays
- Premium healthcare (PTI)
Working time:
- From Monday to Friday
- Ho Chi Minh office: From 08:30 AM to 05:30 PM
- Can Tho office: From 08:00 AM to 05:00 PM
Company address:
Unit B1-B3-B4, 16th Floor, International Plaza Building
No. 343, Pham Ngu Lao Street, Ben Thanh Ward (formerly District 1), Ho Chi Minh City
Floor 1st, STS Tower, No. 11B, Hoa Binh Street, Ninh Kieu Ward, Can Tho City