Description
We are looking for a detail-oriented Part-Time Invoicing Specialist to join our team. This role is responsible for the accurate preparation, issuance, and data validation of invoices, adhering to both client agreements and internal guidelines. The successful candidate will have relevant experience in finance/billing, strong analytical and communication skills, and proficiency with Excel and invoicing software.
Key Responsibilities
- Invoice Preparation & Issuance:
- Prepare and generate invoices accurately and in a timely manner based on client agreements and internal guidelines.
- Ensure all invoices comply with company standards and client-specific requirements.
- Data Validation & Accuracy:
- Cross-check and validate all data entries and charges before finalizing invoices.
- Collaborate with other departments to ensure invoicing data is complete and accurate.
- Client Communication & Support:
- Address and resolve client inquiries related to invoices promptly and professionally.
- Work closely with the account management team to clarify and adjust any client-specific invoicing requirements.
- Reconciliation & Reporting:
- Conduct regular invoice reconciliations to ensure consistency across all accounts.
- Prepare and analyze invoicing reports, identifying trends, discrepancies, and areas for process improvement.
- Compliance & Record-Keeping:
- Maintain comprehensive and organized records of all invoices, payments, and client communications.
- Ensure all invoices are compliant with relevant regulations, policies, and audit standards.
- Process Improvement:
- Identify and suggest improvements in the invoicing process to enhance efficiency and accuracy.
- Participate in team projects aimed at improving invoicing workflows and reducing errors.
Qualifications
- Bachelor's degree in Accounting, Finance, or a related field (preferred but not required).
- Relevant experience in an invoicing, billing, or finance support role.
- Proficiency in invoicing software and Microsoft Excel.
- Strong data entry skills with close attention to detail.
- English B1 - Oral and written comprehension
- Strong analytical skills and a proactive approach to problem-solving.
- Ability to work independently and as part of a team, with a high degree of accuracy and integrity.
About Company
TELUS Digital is the customer experience transformation partner to the world's most admired brands. Our diverse team weaves data, technology, and human ingenuity to deliver differentiated customer journeys, drive operational effectiveness, and scale AI solutions with meaningful value and positive impact.
We craft real-world solutions in the moments that matter, from customer acquisition to lifelong loyalty. Enabled by our global reach - spanning 78,000 experts in 33 countries - and deep industry expertise, we help over 600 organizations make the customer experience feel effortless.
Our solutions span Data & AI, Digital Experience & IT, CX Management and Trust & Safety. At the core of our innovation is Fuel iX, an enterprise-grade generative AI platform that helps clients safely access and optimize leading LLMs to scale their own AI from pilot to production.
Equal Opportunity Employer Statement
At TELUS Digital, we are proud to be an equal opportunity employer and are committed to creating a diverse and inclusive workplace. All aspects of employment, including the decision to hire and promote, are based on applicant's qualifications, merits, competence and performance without regard to any characteristic related to diversity.
