Company Description
Dalton is Vietnam's leading audio brand with over 25 years of experience in manufacturing and distributing premium audio products, including portable speakers, trolley speakers, and karaoke amplifiers.
To accelerate global expansion, Dalton Audio Inc. was established to develop markets in the United States, Canada, Mexico, Europe, and Southeast Asia. Our mission is to bring world-class Vietnamese audio products to international markets while continuously innovating in sound technology.
Role Description
- Develop and manage the company's presence on international e-commerce marketplaces such as Amazon, Walmart Marketplace, eBay, and other cross-border platforms.
- Conduct international market research to analyze global marketplace trends, customer demand, and competitor activities.
- Create, manage, and optimize product listings including titles, descriptions, keywords, images, and other content to improve product visibility and conversion rates.
- Monitor and analyze marketplace performance metrics such as traffic, sales, and conversion rates to identify opportunities for growth and optimization.
- Manage daily marketplace operations including inventory tracking, order processing, and fulfillment coordination.
- Handle customer inquiries, reviews, and feedback from international buyers to ensure high levels of customer satisfaction.
- Coordinate with internal teams including marketing, logistics, and product development to support international e-commerce activities.
- Identify new opportunities to expand the company's presence on global e-commerce platforms and international online markets.
Qualifications
- Minimum 2 years of experience in International E-commerce, Marketplace Operations, Export Sales, or a related role.
- Strong understanding of global e-commerce platforms, cross-border sales, and online marketplace operations.
- Excellent communication, negotiation, and relationship-building skills.
- Strong analytical and problem-solving abilities with the ability to interpret marketplace data and trends.
- Ability to work independently and collaboratively in a team environment.
- Bachelor's degree in Business Administration, Marketing, E-commerce, International Trade, or a related field.
- Fluency in English (written and spoken) is required; additional languages such as Chinese, Japanese, or Spanish are an advantage.
- Experience in the audio, electronics, or consumer electronics industry is a plus.
Benefits
- Competitive income based on individual performance.
- Professional, friendly, and dynamic working environment.
- Opportunities for professional training and skill development.
- Salary review twice per year.
- Full benefits including social insurance, health insurance, and labor insurance in accordance with Vietnamese labor law.
- 12 annual leave days, increasing with seniority.
- Annual holidays, bonuses, and other welfare benefits according to company policy.
Location
32 Binh Long Street, Phu Thanh Ward, Tan Phu District, Ho Chi Minh City, Vietnam
Working Time
- Monday Friday: 08:00 17:00
- Saturday: 08:00 16:30
