Main Tasks:
- Creates and confirms transport order to ensure pickup of the shipment at origin
- Performs booking and booking optimization according to internal guidelines as defined by Product
- Prepares, controls and distributes all required Import/ Export documents to counterparts (carrier, consignee, supplier, etc.) complying with regulations and internal procedures
- Checks responses from counterparts and finalizes validation of required documents
- Follows-up shipment status in the Import/ Export area
- Supports Customer Service in the incident and exception management resolution
- Performs IT systems related tasks to provide up to date information on shipment
- Interacts with Customer Service, Product, and Global Service Centers, if required
Requirements:
- Junior or Senior Students who can work at least 4 days per week
- Good knowledge of OFR Operations
- Good English skills (both speaking & writing)
- Can-do attitude, hard-working & enthusiastic
- Good administrative skills
- Results driven and attention to details
Working Location: DHL Global Forwarding (Vietnam) Corporation - Head Office - 11th Floor, eTown2 Building, 364 Cong Hoa Street, Tan Binh Ward, Ho Chi Minh City, Vietnam
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