Key Responsibilities:
- Provide on-site technical support and troubleshooting for production lines at customer facilities.
- Address and resolve general equipment issues to ensure minimal downtime.
- Prepare and submit technical reports detailing line conditions and issues encountered.
- Communicate with customers regarding line status following any downtime events.
- Collaborate with global teams for technical updates and continuous improvement initiatives.
- Manage and provide information on spare parts to customers as needed.
- Support new equipment installations as assigned by the manager.
- Perform other duties as required, aligned with the scope of the role.
Qualifications & Requirements
- :Degree or diploma in Electrical or Electro-Mechanical Engineering
- .Minimum 2 years of experience in production line maintenance or a similar technical role
- .Proficient in English communication, both written and verbal
- .Willingness and ability to travel internationally for technical exchanges and support
- .Familiarity with computer applications and technical documentation
- .Working knowledge of PLC (Programmable Logic Controllers) and DCS (Distributed Control Systems)
- .Understanding of electrical networks and industrial control systems
- .Awareness of workplace safety standards and practices
- .Demonstrated initiative, commitment, and ability to work independently and as part of a team
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