About the Company
At Pizza Hut Global, we want to build the Winning Recipe for our Customers and Team to connect people through the joy of pizza. Taking a fact based, data driven approach is fundamental to us focusing on the right areas. Pizza Hut Global has a vast amount of Operational Data to surface insights for our Team and Key Markets to improve the Customer Experience, execution of standards and to increase sales.
About the Role
We're looking for someone with a proven track record to be our Data Analyst for the XM Team who is passionate about leveraging data to solve business problems and make data driven strategic decisions. They should have the ability to dive deep into the data sets, present data back in a clear concise format utilizing Dashboards, Excel & PPT and plan a calendar of analysis to manage the intake. Reporting to the Insights Manager and supporting the XM Team, you would work closely with the Byte Coach Data Team in Vietnam to ensure that we are sharing learnings across teams.
Responsibilities
- Data Analysis & Reporting: Collect, clean, and analyze data from multiple sources to produce key business insights. Design and deliver actionable reports and dashboards in reporting platforms.
- Ad-Hoc Analysis: Provide on-demand analysis to address specific business queries and support initiatives.
- Business Insights & Strategy: Collaborate with business leaders to deliver business insights to support decision-making across various departments, shaping strategy and creating understanding.
- Data Modeling: Use historical data to create predictive models and correlation outcomes, helping to plan for KPI performance and make proactive decisions.
- Presentation Storytelling: Create and present back analysis in Excel / PPT format to clearly represent the data.
Qualifications: 2+ years experience in a similar role, with strong expertise in statistical and regression analysis. Experience in the restaurant operation industry is a plus.
Required Skills
Data analysis:
- Solid understanding of statistical analysis and techniques.
- Proven experienced with regression and correlation analysis.
- Proficiency in SQL and experience with data analysis tools such as Excel are required.
- Knowledge of programming languages like R or Python is a plus.
Data modelling, dashboard & reporting:
- Familiar with data modeling, ETL processes, and cloud-based data platforms.
- Expertise in BI-based reporting tools (Tableau, PowerBI, Looker Studio,...) app-based dashboards, and data visualization similar to Domo.
- Ability to take data, turn it into insights and report back in clear concise format with recommendations for action.
- Proficiency in SQL, and experience with data analysis tools like Excel and Power BI.
- Familiarity with data modeling, ETL processes, and cloud-based data platforms.
- Strong understanding of statistical analysis and techniques.
Soft skills:
- Strong presentation and story-telling skills.
- Proven organization and documentation skills.
- Relationship-building skills and ability to gain influence with key stakeholders to drive decisions.
- Highly proactive, resilient, and self-motivated.
- Strong English communication skills and the ability to work effectively and collaborate in an international working environment.
Preferred Skills: Experience in the restaurant operation industry is a plus.
Pay range and compensation package:
- 100% salary during the probation period
- 18 days of annual leave per year
- Five Recharge Days extra days in addition to company holidays
- One day of paid leave for your birthday
- Half-day Fridays
- Full salary insurance
- 13th-month bonus
- Advanced health insurance (Generali)
- Regular team and engagement activities
- LinkedIn learning and training courses, based on company policy
- MacBook and monitors
Pizza Hut, as a member of the Yum! Brands family recognizes the importance of having an inclusive culture with diverse team members and a steadfast commitment to developing a company culture where everyone feels respected. One of Pizza Hut's core values is to believe in all people, and we create environments where differences are sought out and celebrated.
