Inside Sales Representative

EXCLUSIVE NETWORKS | Introduction

Exclusive Networks is the global cybersecurity go-to-market specialist that provides partners and end-customers with a wide range of services and product portfolios. With offices in over 45 countries and the ability to serve customers in over 170 countries, we combine deep local expertise with the scale and delivery of a single global organization.

Our best-in-class vendor portfolio is carefully curated with all leading industry players. Our services range from managed security to specialist technical accreditation and training and capitalize on rapidly evolving technologies and changing business models. For more information visit www.exclusive-networks.com.

At Exclusive Networks, we are passionate about making a difference. That means delivering the best to our ecosystem, shaping a prosperous and trusted digital world, and helping our people to realize their full potential.

DUTIES AND RESPONSIBILITIES | About the role

This role provides critical operational and clerical support to sales teams, facilitating smooth sales processes to boost revenue. Key responsibilities include processing customer orders, maintaining accurate sales records. They act as the liaison between sales, finance, product, and operations/ logistics teams

This role will report to the Operations Country Lead

As The Inside Sales Representative, You Will

• Support the Sales team in drafting, reviewing, and following up with resellers on contracts, deposits (if applicable), and required documentation to ensure timely contract execution and readiness for processing
• Coordinate with Sales and partners/resellers on delivery schedules once commodities have arrived and are ready for dispatch
• Assist Sales and partners in preparing and managing supporting documents, including Authorization Letters, Confirmation Letters, Explanation Letters, and NDAs
• Facilitate onboarding of new partners for EN and vendors, ensuring all required documentation and processes are completed
• Provide customer support by handling inquiries via phone, email, or in person, resolving complaints, and maintaining accurate customer records
• Coordinate with internal departments (e.g., Finance, Shipping) to ensure smooth and timely order fulfillment
• Perform other administrative duties as assigned
  
  

QUALIFICATIONS AND EXPERIENCE | About you

The Ideal Inside Sales Representative

• Minimum 1-2 years of experience in Operations and Administration, preferably within the technology sector
• Strong attention to detail, with the ability to manage high-volume data entry while ensuring contract accuracy
• Ability to work under pressure, manage multiple tasks simultaneously, and respond with a sense of urgency
• Good knowledge of import policies and procedures
• Strong communication and problem-solving skills
• Excellent written and verbal communication skills, with the ability to build relationships and engage with stakeholders at all levels of the organization
• Proficient in Microsoft Outlook, Excel, PowerPoint, and Word
  
  

WHO ARE EXCLUSIVE NETWORKS | Why work for us

We are people focused and strongly believe that talent empowers us to continue our dynasty of disruption and growth in the future. Our Mission is to drive the transition to a totally trusted digital world for all people and organizations. Visit our website www.exclusive-networks.com.

We are proud to be an Equal Opportunity Employer. We are committed to the recruitment and hiring of individuals from diverse backgrounds and experiences, as we believe this strengthens our ability to develop superior solutions, make informed decisions, and better serve our valued customers. We do not discriminate against individuals on the basis of race, religion, color, national origin, gender, sexual orientation, disability status, or any similar characteristic. Employment decisions are made solely on the basis of qualifications, merit, and business need. Please click here to review our Diversity and Inclusion Policy for further information.

We care about your data: please click here to read our Recruitment Data Protection Policy prior to applying, and therefore sharing your data with us.

Our Benefits Include

• Local benefit 1
• Local benefit 2
• Local benefit 3
• Local benefit 4
  
  

WORKING CONDITIONS

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• Physical Requirements
• Travel Requirements
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