This role requires a dynamic incumbent with strong communication skills, sales experience, CRM proficiency, industry knowledge and a target-driven mindset. You will drive revenue and business growth by conducting outbound calls to prospects, qualifying leads, promoting services, and closing sales opportunities over the phone, ensuring success in meeting targets.
Key Accountabilities
- Conduct outbound calls to prospects and leads to introduce logistics and freight forwarding services, qualify leads, and schedule appointments for the sales team.
- Follow up on inbound leads, inquiries, and quotes to provide information, address questions, and move leads through the sales funnel.
- Maintain accurate and up-to-date records of all interactions, leads, and sales activities in the CRM system for tracking and reporting purposes.
- Present and explain service offerings, pricing structures, and value propositions persuasively to drive customer interest and engagement.
- Identify customer needs, challenges, and pain points to recommend appropriate solutions and services that meet their specific requirements.
- Work closely with the sales team to coordinate follow-ups, handovers, and ensure a seamless transition from lead generation to closing deals.
- Meet or exceed weekly, monthly, and quarterly sales targets by consistently engaging with leads, making outbound calls, and converting opportunities into sales.
- Continuously improve sales skills and product knowledge through training, feedback sessions, and staying updated on industry trends and best practices.
Qualifications, Skills and Experience
- Diploma or Degree graduate in Business, Marketing, Communications, or a related field
- From 3 years of inside sales experience, preferably in the logistics, freight forwarding, or transportation industry.
- Strong communication skills with the ability to engage customers over the phone, build relationships, and effectively convey information about logistics services.
- Proven track record of meeting or exceeding sales targets, demonstrating a results-driven approach and ability to close deals.
- Familiarity with CRM systems and sales tools to manage leads, track interactions, and generate reports to monitor performance.
- Knowledge of logistics and freight forwarding terminology, processes, and industry trends to have meaningful conversations with potential clients.
- Resilience, persistence, and a positive mindset to handle rejection, overcome objections, and maintain motivation in a sales environment.
About DP World
DP World is reshaping the future of global trade to improve lives everywhere. Operating across six continents with a team of over 115,000 employees, we combine global infrastructure and local expertise to deliver seamless supply chain solutions. From Ports and Terminals to Marine Services, Logistics and Technology, we leverage innovation to create better ways to trade, minimising disruptions from the factory floor to the customer's door.
In Asia Pacific, DP World employs over 15,000 people across 22 geographies. We operate 17 ports and terminals, complemented by a comprehensive suite of end-to-end supply chain solutions - to connect the region to the rest of the world.
WE MAKE TRADE FLOW
Disclaimer:
There may be fraudulent job offers and recruitment schemes on social media and job boards or communicated by unsolicited emails. DP World will never request any payment or sensitive financial information from job applicants. To explore genuine career opportunities with DP World, please apply only through our official careers page or trusted platforms like LinkedIn, where we are a verified employer.
