- Exciting Opportunity at International Industrial Solutions Provider
- Lead customer success strategy & sales cycle to drive adoption and growth
About Our Client
Our client is a well known industrial solutions provider within Garment, Textile, Furniture industries, known for its innovative solutions and commitment to customer success. They are dedicated to providing cutting-edge services to their clients across the globe.
Job Description
- Building and maintaining long-term relationships with clients in Vietnam.
- Understanding client needs and ensuring their satisfaction with services offered.
- Collaborating with internal teams to deliver tailored solutions.
- Monitoring and analyzing client feedback to improve service quality.
- Identifying opportunities for upselling and cross-selling within the Industrials Manufacturing industry.
- Providing training and support to clients on products and services.
- Ensuring timely resolution of customer inquiries and concerns.
- Preparing and presenting regular performance reports to stakeholders.
The Successful Applicant
- Good exposure in customer-facing leadership roles, ideally with sales and after-sales experience.
- Strong project management, analytical, and negotiation skills.
- Experience in B2B tech solutions; fashion/automotive background is a plus.
- Excellent communication; fluent in English and Vietnamese (Chinese is an advantage).
- Ability to build and lead high-performing teams; SaaS knowledge advantageous.
- Willing to travel up to 50%
What's on Offer
Our client offers you:
- A competitive salary package
- Opportunities for career growth within the industrial/manufacturing sector.
- The chance to work with a dedicated and innovative team.
If you are ready to take on an exciting challenge and grow your career, we encourage you to apply today!
Contact: Chau Ngo
Quote job ref: JN-122025-6903810
