ID PROJECT MANAGER

About the job

Responsible for the efficient operation of the hotel property and all its equipment, ancillary maintenance and repair services, and protection of the Owners assets. Structural aspects of the hotel as well as the maintenance of grounds and external facilities all fall within the span of responsibility.

Ensure technical support services quickly address, and where possible, anticipate individual needs.

Ensure the safety and comfort of guests and that any service requests are handled courteously and efficiently.

Coordinate internal resources and third parties/vendors for the flawless execution of projects

Ensure that all projects are delivered on time, within scope, and budget

Assist in the definition of project scope and objectives, involving all relevant stakeholders and ensuring technical feasibility

Ensure resource availability and allocation

Develop a detailed project plan to monitor and track progress

Manage changes to the project scope, project schedule and project costs using appropriate verification techniques

Measure project performance using appropriate tools and techniques

Perform risk management to minimize project risks

Establish and maintain relationships with third parties/vendors

Create and maintain comprehensive project documentation

Meet with clients to take detailed ordering briefs and clarify specific requirements of each project

Delegate project tasks based on team members individual strengths, skill sets, and experience levels

Track project performance, specifically to analyze the successful completion of short and long-term goals

Meet budgetary objectives and make adjustments to project constraints based on financial analysis

Develop comprehensive project plans to be shared with clients as well as other team members

Use and continually develop leadership skills

Attend conferences and training as required to maintain proficiency

Perform other related duties as assigned

Develop spreadsheets, diagrams and process maps to document needs

Qualifications

Commitment: You consistently strive to perform at your very best, never hesitating to go the extra mile. Your commitment is demonstrated by your willingness to stay until the job is complete or seamlessly handed over to your colleagues. Your unwavering focus on completing tasks ensures that no loose ends are left, fostering a seamless and efficient work environment.

Growth mindset: You firmly believe that there is always room for growth and improvement. You eagerly welcome challenges as opportunities for personal and professional development. Mistakes are seen as stepping stones towards progress, and you actively seek to learn from them.

Proactive attitude: Proactive mindset: Your intrinsic motivation urges you to consistently stay one step ahead, effortlessly handling daily tasks while seamlessly anticipating and fulfilling guests needs.

Consistency: In your role as a supervisor, you will diligently ensure the consistent delivery of exceptional service and continuously uphold the resort's high standards of quality at all times.

Team player: You firmly recognize the significance of teamwork in achieving shared objectives. With a deep understanding of your role within the team, you actively contribute towards a common goal while always being a reliable source of support for your colleagues whenever needed.

Required Skills

Communication skills are utilized a significant amount of time when interacting with others demonstrated ability to interact with customers, employees and third parties that reflect highly on the hotel, the brand and the Company.

Good communication and writing skills

Proficient in the use of Microsoft Office

Problem solving, reasoning, motivating, organizational and training abilities

2 years of related experience, including supervisory experience, or an equivalent combination of education and experience

Language

Fluent in Vietnamese is MUST and English is an advantage.