Overview
JOB DESCRIPTION
At Chubb we offer a world of opportunity for aspiring individuals with the determination to do meaningful work and do it well. As a global leader in the insurance industry, we have the resources to back your career at every stage in an environment that rewards passion, performance and continuous development. What sets us apart is not just what we offer, but how we work: with drive, clarity of purpose, and never settling for the status quo. By embracing diverse voices and encouraging authenticity and curiosity, we unlock the limitless possibilities that arise when bold ambition and vision are truly aligned.
Job Summary
The Center of Excellence (COE) Support is a critical role designed to assist Senior Specialists in executing COE initiatives across various business functions. This role focuses on providing comprehensive support in process improvement, procedural guidance, administrative tasks, data analysis, reporting, and logistics preparation. The ideal candidate will possess strong organizational skills, analytical abilities, and a collaborative mindset to effectively drive COE objectives and enhance operational efficiency.
Key Responsibilities
HR Operations & Governance
- Provide administrative support for HR operational activities, including onboarding, offboarding process, labor contract management, social insurance and tax administration.
- Manage time and attendance data to ensure leave and overtime records are accurate for payroll processing.
- Organize and maintain HR documents, Employee data and records, trackers, and files to ensure information is accurate and up to date.
- Prepare and submit labor status reports to DOLISA and other required reports in a timely manner and in compliance with legal requirements.
- Support the documentation of HR processes, standard procedures, and working guidelines.
- Assist in checking process steps and highlighting gaps, delays, or areas that may need improvement.
- Collect feedback and support follow-up actions to improve day-to-day HR administration.
Coordination, Reporting, and General Administrative
- Schedule meetings, prepare agendas, and support follow-up actions for HR activities and projects.
- Assist with regular reports, trackers, and dashboards to monitor the progress of HR initiatives and activities.
- Support stakeholders by responding to basic requests for information and directing queries to the relevant HR team members when needed.
- Assist in the development and documentation of standard operating procedures and best practices to ensure consistency and efficiency across operations.
- Support the planning and coordination of HR projects by tracking timelines, deliverables, and action items.
Qualifications
Qualifications & Requirements
- Bachelor's degree in business administration, Human Resources, or a related field.
- Minimum of 2 years of hands-on experience in HR Operations, administration, or similar roles.
- Strong interest in building a career in Human Resources.
- Good written and verbal communication skills.
- Good organizational and administrative skills with strong attention to detail.
- Good in Microsoft Excel, Word, and PowerPoint.
- Able to manage multiple tasks and follow timelines.
- Willing to learn HR processes and work in a fast-paced team environment.
- Able to handle confidential information with care and professionalism.
- Strong learning agility quickly absorbs new information, systems, processes and openness to feedback.
- Adaptable to change, ambiguity, and evolving business priorities.
- Problem-solving mindset with the ability to identify issues and propose practical solutions.
- Ownership and accountability in delivering assigned tasks and commitments.
- Initiative, proactiveness, and a positive attitude under pressure.
- Growth mindset with curiosity and a strong desire to develop professionally.
Preferred Attributes
- Strong sense of responsibility and follow-through.
- Careful, accurate, and methodical in handling documents and data.
- Positive attitude and willingness to support different HR activities.
- Good coordination and teamwork skills.
- Comfortable communication with different internal stakeholders.
- Proactive in identifying issues and raising them to the team for support.
- Interest in developing a long-term career in Human Resources.
