HR Operation Manager (Game)

1. Position Overview

- Company Scale: 1,000+ employees.

- Reporting Line: Reports directly to the Board of Directors (BOD).

- Scope of Management: Leading 6 regional HROP teams, with each team based at a different office location.

2. Key Responsibilities

- Leadership & Multi-site Management:

• Directly lead, mentor, and oversee 6 regional HROP teams to ensure operational consistency and service quality across all locations.
• Standardize HR operational processes and set performance KPIs for each regional team.
• Manage the maintenance team for 6 office locations.

- HR Operations & Employee Support

• Oversee day-to-day HR operations and employee support services at each office.
• Ensure a high-standard working environment, including facility management and workplace tools/equipment.

- Procurement, Vendor Management & Budgeting

• Manage the full procurement lifecycle: Sourcing vendors, evaluating quotations, and negotiating contracts to ensure the best value for the company.
• Develop and monitor Payment Plans and operational budgets for all offices, ensuring accuracy and timely payments to partners.
• Act as the primary point of contact for key suppliers and service providers.

- Strategic Advisory to BOD

• Analyze operational data to provide strategic advice to the Board of Directors (BOD) regarding Cost Optimization and operational efficiency.
• Propose long-term plans for asset management, equipment lifecycle, and infrastructure investment.
• Implement innovative operational solutions to reduce overhead costs while enhancing the employee experience.

- Navigate and manage complex and unique organizational cultures across different office locations, ensuring operational flexibility while maintaining alignment with core corporate values.

- Manage complex employee relations and resolve conflicts arising from diverse work environments and localized cultural nuances.

3. Job Requirements

- Experience: 7+ years of experience in HR Operations/Administration, with at least 3 years in a Managerial role within companies of 1,000+ staff.

- Financial Acumen: Proven track record in budgeting, financial planning, and cost analysis.

- Negotiation Skills: Strong ability to negotiate with vendors and manage complex service-level agreements (SLAs).

- Leadership: Experience managing multi-site teams or decentralized operations is highly preferred.

- Mindset: Data-driven, resilient under high pressure, and possessing a strong Internal Customer Service mindset.

- High level of Cultural Sensitivity and an Agile mindset to adapt to different office dynamics.

- Proven experience in handling complex organizational structures and managing diverse workplace cultures in large-scale enterprises