HR Officer

About The Job

We are looking for a detail-oriented and proactive HR member to join our growing People team. This role is well-suited for a junior-to-mid-level professional with hands-on experience in HR operations, payroll support, and employee lifecycle administration. You will play a key role in keeping our people processes running smoothly, maintaining data accuracy ccross our HR systems and ensuring full compliance with Vietnamese labor law and internal governance standards. If you take pride in getting the details right and thrive in a fast-moving, international fintech environment, we'd love to hear from you.

Job Description

On/Off-boarding Process Control

• Support the end-to-end employee lifecycle administration, including onboarding, internal transfers, and offboarding processes.
• Collect, verify, scan, and file required employee documents in compliance with the company's due diligence requirements.
• Register and terminate benefits in kind (e.g., private insurance) for new hires and leavers in a timely manner.
  
  

HR Information System

• Maintain accurate and up-to-date employee data in the HRIS (HiBob), ensuring all records - including personal details, job information, compensation, and contract type - are complete, compliant with internal policies, and audit-ready at all times.
• Manage organizational structure data in the system, including reporting lines, approval matrices, cost center assignments, and headcount updates following any restructuring or role changes.
• Perform regular data audits to identify and correct inconsistencies, duplicate records, or missing fields across employee profiles.
• Support the configuration and ongoing maintenance of automated HR workflows in HiBob (onboarding, offboarding, performance reviews, leave management, and overtime requests) to ensure a seamless employee experience.
• Generate ad hoc and scheduled system reports to support HR analytics, audits, and management decision-making.
  
  

Payroll & Tax Management

• Provide high quality support for the payroll function, covering both local staff and expatriate secondees.
• Consolidate monthly payroll changes (new joiners, leavers, promotions, salary adjustments) and submit to the payroll vendor for processing.
• Consolidate monthly attendance records; compile and verify overtime hours submitted by employees
• Supply income and benefit data for items not processed through regular payroll (e.g., allowances in kind) to the payroll vendor.
• Support Social Insurance claim submissions for sick leave and maternity leave cases.
• Manage Social, Health & Unemployment Insurance (SHUI) reporting, claims (sick leave and maternity), and monthly reconciliations.
• Support monthly PIT declaration and annual PIT finalization filling.
• Review payroll and Personal Income Tax (PIT) reports from the vendor; identify discrepancies and notify the vendor for correction.
  
  

Policy/Procedure & Governance Benefit Implementation

• Understanding and implementing all policies in the Employee Handbook/Internal Regulations/Code of Conduct.
• Monitor and communicate updates to labor law regulations, decrees, and articles relevant to HR operations.
• Support the development and rollout of new HR practices, programs, and policies aligned with organizational needs.
• Advise employees on internal HR policies and procedures.
• Maintain consistent, up-to-date HR process documentation and ensure its proper utilization across the team
• Produce and maintain documentation artifacts for HR audits and governance reviews.
• Coordinate with the TA team and hiring managers to ensure smooth recruitment administration, including issuing offer letters, processing employment contracts, and verifying eligibility to work.
• Conduct employee due diligence checks in line with Group policy.
  
  

Reporting & General Responsibilities

• Coordinate the annual health check-up program, including scoping requirements, obtaining vendor quotations, and supporting rollout.
• Prepare monthly, bi-annual, and annual statutory reports for Government submission.
• Generate monthly HR reports for management (e.g., CEO report, payroll summary, diversity metrics).
• Partner with the Engagement team to ensure effective communication of process changes across client groups.
• Support employee benefits administration in coordination with relevant vendors (e.g., laptop awards, engagement programs).
• Manage visa and work permit processes for expatriate staff relocating to Vietnam.
• Take on cross-functional responsibilities as they arise and provide general support to the Head as required.
  
  

Requirements

• Minimum 2 years of hands-on experience in HR operations, with solid exposure to payroll processing and statutory compliance.
• Working knowledge of the Vietnam Labor Code and related regulations.
• Strong numerical and analytical skills with high attention to detail.
• Adaptable, proactive, and comfortable working with modern collaboration tools (e.g., Confluence, Slack, HiBob) and AI in day-to-day work.
• Excellent organizational skills with the ability to manage multiple strict deadlines simultaneously.
• Prior experience with HRIS platforms (e.g., HiBob or equivalent) and external payroll vendors.
• Background in multinational or fast-growing companies preferred.
• Strong interpersonal and communication skills; ability to work cross-functionally with multiple stakeholders.
• High integrity and discretion in handling sensitive and confidential employee information.
• Accountable, self-driven, and reliable in delivering assigned tasks on time.
  
  

Benefits

• Meal and parking allowance are covered by the company.
• Full salary and benefits apply from day one of probation.
• Social insurance as required by Vietnamese labor law, plus premium healthcare for you and your family - no seniority requirement.
• Annual Company Health Checkup.
• Performance bonus.
• 13th month salary pro-rata.
• 15-day annual leave+ 3-day sick leave + 1 birthday leave + 1 Christmas leave.
• SMART goals and clear career opportunities (technical seminar, conference, and career talk) - we focus on your development.
• Values-driven, international workplace with an agile culture that encourages innovation and collaboration.
• Internal company's events (team building, company trips, happy hour, etc.)