Job description
Full-time | On-site | Startup Environment
Location: Tn Bnh
Your Role
As our first Operations Manager, you'll be at the heart of building and running our company. This role is perfect for someone who thrives in a start-up environment, is hands-on, and loves building things from the ground up.
Your Key Responsibilities
Operations & Team Building
- Set up & manage internal workflows, tools, and processes across departments
- Work closely with founders to develop company structure and team scaling plan
- Ensure effective cross-functional coordination between testing team, admin, and clients
- Organize the Vietnam Office to be a professional working place adhering to all working regulations.
Human Resources
- Lead recruitment, onboarding, and retention processes
- Build team culture, define internal policies and career paths
- Manage timekeeping, performance reviews, and employee documentation
Administration
- Handle day-to-day office operations, procurement, vendor management
- Support workspace organization and team logistics
- Manage and maintain company's assets
Finance & Accounting Coordination
- Coordinate with external accounting partners on payroll, invoices, and financial reports
- Track internal expenses and support budgeting/planning
- Analyze and evaluate financial indicators to make timely adjustments.
- Manage operational budgets, ensuring cost-effective and efficient resource utilization.
You Should Have
- 5 years of experience in Operations / HR / Admin / Office Management
- Background working in start-ups, outsourcing, or service companies preferred
- Solid organizational and multitasking skills, attention to detail
- Proactive, hard-working, result-driven, and solution-oriented
- Good written and verbal English communication
- High ownership mindset, comfortable with ambiguity and building processes from zero
- Familiarity with tools like Google Workspace
- Knowledge or passion for games, or tech outsourcing
