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Onpoint Ecommerce

Host Livestream Management Manager

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  • Posted 17 hours ago
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Job Description

Key Responsibilities:

1. Host Team Leadership & Development 

  • Recruit, onboard, and lead a team of livestream hosts across various brand categories. 
  • Provide ongoing training, coaching, and mentorship to improve hosting techniques, product knowledge, and audience engagement. 
  • Foster a high-performance culture built on energy, creativity, and accountability. 

2. Livestream Program Management 

  • Design workflows, runbooks, and session formats to maximize host effectiveness and show consistency. 
  • Coordinate scheduling, content briefs, and show planning to ensure smooth livestream execution. 
  • Partner with internal teams to manage pre-show preparation, technical setup, and post-show wrap-ups. 

3. Performance Monitoring & Optimization 

  • Track key livestream KPIs (engagement rate, viewer retention, conversion, GMV) and use data to optimize host performance. 
  • Provide structured feedback after livestream sessions to help hosts continuously improve. 
  • Identify areas for improvement in show format, pacing, storytelling, and sales conversion techniques. 

4. Brand Alignment & Creative Direction 

  • Collaborate with commercial and marketing teams to align livestream scripts and tone with brand voice and campaign objectives. 
  • Ensure hosts are properly briefed on key talking points, brand guidelines, and promotional mechanics. 
  • Match hosts to suitable brands, products, and show formats based on audience, persona, and tone. 

5. Stakeholder Collaboration 

  • Act as a bridge between hosts, brand teams, production crews, and creative leads to ensure alignment and success. 
  • Contribute to campaign planning with insights from previous livestream performance and host feedback. 
  • Maintain strong relationships with both internal and external stakeholders, acting as the voice of the host team.

Requirements:

  • Bachelor's degree in Business, Communications, Media, or a related field. 
  • At least 5 years of experience in Livestreaming, KOL/KOC or influencer management, media production, or digital content—minimum 3 years in a leadership role. 
  • Proven ability to lead and inspire on-camera talent or creative teams. 
  • Strong understanding of livestream platforms (TikTok Shop, Shopee Live, Facebook Live, etc.) and trends. 
  • Strong network with KOL/ KOC or with Host livestream management companies (preferred) 
  • Excellent communication, organization, and performance coaching skills. 
  • Data-savvy, with experience using analytics to guide decision-making and performance tracking (optional) 
  • Creative thinker with a growth mindset, adaptability, and a desire to lead innovation in a fast-paced environment. 
  • A true champion: energetic, driven, positive, and always pushing for excellence

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Job ID: 150594319