What we're looking for
We are hiring a Head of Vietnam to lead the commercial growth and local operations of our Southeast Asian payments business expanding through Vietnam.
Our Vietnam operations include two established brands: a B2B payment gateway serving Vietnamese merchants, and a D2C eWallet. Both are operated through our local Vietnam entity, part of a regional payments group with operations across Singapore, Indonesia, Vietnam, the Philippines, and Malaysia.
This is a hands-on leadership role for someone ambitious enough to take on building a country business, whether you've done it before or are ready to step up and figure it out. You'll have an existing operational base, a regional platform behind you, and meaningful ownership of outcomes.
The ideal candidate is an ambitious builder who combines a founder's mentality with strong execution skills and the ability to build and lead high-performing teams across diverse markets. This is more than a job. It is an opportunity to help build one of Southeast Asia's next-generation regional payments platforms, from an already functioning and growing base. You should be comfortable operating in fast-changing environments, solving problems directly, and making decisions with imperfect information.
We are building a culture rooted in trust, ownership, accountability, and long-term thinking, and we're looking for someone who shares those values.
What You'll Do
- Lead day-to-day commercial operations in Vietnam, with accountability for merchant acquisition, revenue growth, and go-to-market execution across two business units (B2B payment gateway & D2C eWallet).
- Refine and execute Vietnam's merchant segment strategy across enterprise, MSMBs, and social commerce, collaborating closely with group leadership.
- Build and lead the Vietnam commercial and operations team across sales, business operations, customer support, and local marketing.
- Own commercial performance against the Vietnam P&L, with revenue targets, cost discipline, and quarterly milestones agreed with the group.
- Drive direct merchant acquisition for our B2B payment gateway product, building the sales motion, pricing, and partnership structures appropriate to the chosen segments.
- Lead our D2C eWallet go-to-market, defining positioning, growth strategy, and user acquisition channels for meaningful consumer adoption in Vietnam.
- Build and maintain relationships with Vietnamese banks, card schemes, alternative payment providers, and ecosystem partners essential to PG and eWallet operations.
- Partner with the group's central engineering team to translate Vietnam market needs into product priorities.
- Partner with the group's central finance function on reporting, treasury, and intercompany flows.
What you should have
- 5+ years in fintech, payments, banking, or financial services in Vietnam, with experience in team or functional leadership roles.
- Strong understanding of the Vietnamese business environment, with working knowledge of (or genuine willingness to quickly learn) SBV regulations, intermediary payment services licensing, and the local banking landscape.
- Track record of commercial impact - through direct sales, business development, partnerships, or operating a meaningful revenue line. Demonstrated ability to win customers and close deals.
- High ownership mindset. Comfortable making decisions with incomplete information, building structure where none exists, and operating with limited support.
- Native or bilingual Vietnamese fluency with strong business English.
- Comfort operating in a matrixed environment where technology and finance functions are run centrally by the group, requiring strong collaboration and clear escalation discipline.
- High energy, ambition, and a genuine desire to build. This is a builder's role, not a manager's role.
About Us
We are building the next phase of a regional payments platform across Southeast Asia. Over the past several years, we have built real payment infrastructure and operational capabilities across Vietnam, Indonesia, and other SEA countries. Our business is built around alternative payment methods, merchant operations, payment routing, and high-volume processing. We operate real transaction flows on our own technology and operational foundation.
We are now entering the next stage: transitioning from a high-growth payments operator into a more institutionally scaled regional fintech platform built for long-term, sustainable growth across Southeast Asia.
