- Lead a high-impact HR shared services team of 15 professionals
- Shape rewards, operations, and employee experience for 2,000+ staff
About Our Client
Our client is a well-established multinational services organization with a sizeable workforce across multiple locations. The company is recognized for its people-centric culture, operational excellence, and commitment to delivering a world-class employee experience.
Job Description
Reporting to , the Total Rewards & HR Operations Head will lead a team of approximately 15 professionals across Total Rewards, Colleague Services, Payroll & Benefits Services, Health, Safety & Well-being Services, and People Systems Services. Key Responsibilities:
- Develop and execute total rewards strategies aligned with business objectives.
- Lead compensation, benefits, mobility, recognition, and reward governance.
- Oversee payroll accuracy, compliance, vendor management, and service delivery.
- Drive HR shared services excellence through process optimization and automation.
- Ensure effective management of employee services, case management, and HR support.
- Champion health, safety, wellbeing, and employee care programs.
- Own HR systems governance, data integrity, reporting, and continuous improvement.
- Manage budgets, service levels, KPIs, risk controls, and regulatory compliance.
- Lead organizational change, transformation projects, and digital HR initiatives.
- Build team capability, succession plans, and a high-performance culture.
- Collaborate with business leaders and global stakeholders to enhance employee experience.
The Successful Applicant
- Bachelor's degree in Human Resources, Business, Finance, or related field.
- 12+ years of progressive HR leadership experience, including rewards and HR operations.
- Proven experience managing HR shared services and multidisciplinary teams.
- Strong expertise in compensation, benefits, payroll, HR systems, and governance.
- Experience within multinational corporations or large service organizations.
- Demonstrated leadership of teams of 10+ employees.
- Strong analytical, project management, and stakeholder management skills.
- Fluent English communication skills (mandatory).
- Ability to operate strategically while maintaining operational excellence.
What's On Offer
- Senior leadership role with significant organizational impact.
- Opportunity to lead transformation and modernization initiatives.
- Exposure to regional and global stakeholders.
- Competitive executive-level compensation and benefits package.
- Inclusive and collaborative multinational work environment.
Contact
Quote job ref: JN-052026-7013602
