Head of Quality Assurance (IT)

Head of Quality Assurance (IT)

• Company: AnyWork's Client (Switzerland)
• Working Location: Binh Thanh Dist., Ho Chi Minh City
• Working type: Hybrid (4 days at office/week)
• Working hours: Mon-Fri
• English: Advanced
• Salary: Negotiable
• YoE: 10+

Job overview and responsibility

- Work with global QA Practice Head to define, and lead the QA strategy across all engineering teams, ensuring best practices are implemented.

- Drive continuous improvements in QA processes, testing methodologies, and tools.

- Define and track quality-related KPIs, taking actions to improve efficiency and effectiveness. Communicate metrics and insights to leadership, providing clear updates on progress and challenges.

- Oversee manual, automated testing processes, monitoring, alerting, and incident management practices to ensure system reliability.

- Mentor a team of around 20 QA engineers, fostering career development. Provide hands-on guidance and mentorship to them, helping them stay updated with industry trends and technologies.

- Develop training and learning paths for the team to enhance their testing skills and capabilities.

- Work closely with product, engineering, and operations teams to ensure alignment on quality goals.

- Cultivate a culture of accountability and excellence within the QA team.

Required skills and experiences

- Proven experience of 10+ years in the IT field or 5+ years of experience in QA leadership roles, ideally within a large engineering team.

- Strong hands-on expertise in QA manual and automation testing.

- Solid understanding of QA metrics and KPIs, with a demonstrated ability to drive improvements.

- Proven track record of coaching and developing teams in a fast-paced, high-growth environment.

- Energized and proactive leader, passionate about quality and building high-performing teams.

- Experience in black box, white box, performance, resilience, and load testing

- Experience in penetration testing, and modern monitoring tools would be a plus.

- Experience working with large-scale live events or similar complex systems is a plus.

- Proficient communication skills in English and good presentation skills

Preferred skills and experiences

- Experience in penetration testing, and modern monitoring tools would be a plus.

- Experience working with large-scale live events or similar complex systems is a plus.

Why Candidate should apply this position

- Professional European-based company

- Attractive salary

- Performance bonus of up to 4 months salary

- Opportunities for travel to Europe

- Hybrid home/office working model

- Flexible working time

- Structured training & development roadmap

- Good work-life balance

- Premium healthcare insurance

- Loyalty programs

- Well-being activities

- Annual company trips and team-building events

Report to

QAM (Sweden); Delivery Head

Interview process

1 round Offline interview with HR + Technical Manager (no test). May have 1 interview with HQ in Switzerland

Contact: Zalo: 0777-047-369 | [Confidential Information]