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Head of ICT Planing & Development

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Job Description

I. Job Accountabilities:

IT Strategy & Planning (40%)

  • Collaborate with business stakeholders to define IT development roadmap aligned with company business objectives and digital transformation strategy.
  • Building and executing enterprise technology strategies, annual IT plans, and budgeting activities.
  • Lead IT planning initiatives including resource planning, system enhancement roadmap, technology lifecycle management, and vendor strategy.
  • Identify opportunities to improve operational efficiency and customer experience through technology innovation and automation.
  • Evaluate emerging technologies, trends, and architecture solutions to enhance business capabilities and competitive advantages.

Application Development & Delivery (40%)

  • Lead and manage teams of application development, system analysis, and IT project delivery.
  • Oversee system/application enhancement, maintenance, and new solution development based on business requirements.
  • Ensure projects and initiatives are delivered on time, within scope, budget, and quality expectations.
  • Coordinate with business users, vendors, and outsourcing partners to ensure effective implementation and support of enterprise applications.
  • Ensure systems/applications are scalable, secure, stable, well-documented, and aligned with enterprise architecture standards.
  • Lead digital transformation and modernization initiatives related to core insurance systems and enterprise applications.

IT Governance & Risk Management (10%)

  • Establish and maintain policies, procedures, standards, and guidelines for application development, system architecture, project management, and IT operations.
  • Ensure compliance with IT governance, security standards, audit requirements, and company policies.
  • Identify operational and project risks; develop mitigation plans and ensure proper risk management practices are implemented.
  • Ensure high availability, reliability, and performance of business-critical applications and systems.

Infrastructure & Operations Collaboration (10%)

  • Collaborate with Infrastructure, Security, and Operations teams to ensure seamless integration and stable IT environments.
  • Participate in planning and improvement initiatives related to IT infrastructure, cybersecurity, disaster recovery, and business continuity.

II. Job Requirements:

Education

  • Bachelor's degree or above in Information Technology, Computer Science, Software Engineering, or related fields.

Experience

  • Minimum 15 years of experience in Information Technology, including application development and enterprise systems.
  • At least 5–8 years in senior leadership or managerial positions.
  • Skillful in negotiating with local vendors on pricing and managing the progress of development projects.
  • Strong experience in IT development planning, project delivery, enterprise applications, and digital transformation initiatives.
  • Experience in insurance, financial services, or enterprise environments is highly preferred.
  • Good understanding of insurance systems, digital platforms, and enterprise application ecosystems.
  • Knowledge of IT governance, cybersecurity principles, and technology risk management.

Competency:

  • Strong leadership and stakeholder management skills.
  • Strong project and people management skills.
  • Excellent communication and presentation skills.
  • Business-oriented mindset with customer-centric approach.
  • Fluent English communication skills.
  • People management skills.

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Job ID: 148357005