Head of Divisional Controls will lead and embed first-line risk management within NAB Technology DCO, ensuring robust identification, assessment, and mitigation of technology risks across NAB and provide detailed technical engagement with CIOs and other Technology senior stakeholders across Australia, India and Vietnam . The role provides proactive management of technology risk areas (see KPI section for Technology areas) profiles, control effectiveness, and compliance with NAB Group standards, while enabling business delivery through resilient processes. Acts as a strategic partner to technology executives, offering insight and resolutions on emerging risks, AI, automation, efficiency improvements and predictive reporting and analytics and manage the 2nd and 3rd Line of Dfense as well as regulatory changes, and required adjustments to safeguard operational integrity and customer outcomes.
MAIN RESPONSIBILITIES
- A Senior Technology Risk leadership background to work with the business stakeholders and the technology Risk teams includes identifying, assessing, and managing technology risks across infrastructure, applications, cloud, data, cybersecurity, third party services, and emerging technologies and able to understand the business needs
- This role is responsible for working proactively in a team supporting NAB Vietnam in its execution of risk management accountabilities and responsibilities.
- The tasks or activities for which this role is responsible each day are set out in Group policies, standards and guidance notes and revolve around technical, operational and compliance event management, change risk management, remediation/response, risk and obligation profiling.
- Advising business leaders on the application of the risk and compliance management framework to evaluate risks in order to achieve business outcomes.
- Engaging and managing senior stakeholders to implement and improve business systems and processes through the use/integration of the risk and compliance framework.
- Working with the business to implement systems and controls to manage the requirements of risk and compliance policies which apply to the business.
- Risk profiling: assisting to identify key risks and design of indicators to monitor, input into Divisional Risk Setting Statements as relevant.
- Designing controls: assisting to identify the right key controls to mitigate key risks and obligations applicable to the business in partnership with specialist controls team.
- Providing guidance on risk and control items including Subject Matter Expertise for the following: Risks, Obligations Events, Change, and related Policies; Remediation action plans to address any control design or operating effectiveness gaps; Requisitions on Management attestations, ensuring evidence is consolidated at a Sub-Divisional level; Relevant Risk Management Forums and/or other risk related committees as required.
- Engaging the relevant Enterprise Controls communities for expert assistance as appropriate.
- Providing business specific input and context to: Risk deep dive reviews; Internal Audit reviews; Assurance reports; Action plans for ineffective operational controls.
- Uplifting risk management maturity, culture and practices.
- Assisting in regulatory responses and regulatory engagement matters.
- Providing strategic guidance to the team on scope and approach for testing of controls
- Assisting in regulatory responses and regulatory engagement matters.
YOUR SKILLS AND EXPERIENCE
Essential capabilities
- Deep understanding of technology and operational risk frameworks.
- Ability to design and embed first-line risk controls aligned with NAB Group standards.
- Excellent time management and ability to multi-task and adapt to changing priorities.
- Ability to conduct detailed technical assessment to uplift controls and processes in a fast-changing technology & business landscape.
- Proven ability to perform and coach within in a high performing team.
- Practical approach to solving issues with strong commercial acumen.
- Exposure to the operations and technology teams and the challenges that they face.
- Strong written and verbal communication skills.
- Ability to influence colleagues and executives to take action to strengthen outcomes for colleagues and customers.
- Ability to provide clear insights and recommendations on risk posture.
Experience
- 10+ years experience in technology and operational risk management.
- 5+ years in senior leadership roles managing risk in large, complex, cross-border organisations.
- Operational experience in offshore / shared services models implementing 1LOD risk frameworks, and good understanding of offshore delivery models.
- Experience in regulatory and compliance arrangements for offshore / shared services models with ability to design and implement technical and operational controls.
- Working knowledge of SDLC, banking platforms, and system workflows.
- Proven ability to perform in a high performing team.
Qualification Requirements
- Tertiary qualification in a relevant technology/business-related discipline (or equivalent business/technology experience).
- Relevant Risk and Controls Certifications will be highly regarded, e.g. CISSP, CISA, CRISC, etc
- Post Graduate qualification desirable.
THE BENEFITS AND PERKS
1. Generous compensation and benefit package
- Attractive salary and benefits
- 20-day annual leave and 7-day sick leave, etc.
- 13th month salary and Annual Performance Bonus
- Premium healthcare for yourself and family members
- Monthly allowance for team activities
- Premium welcome kit and frequent appreciation gifts
- Extra benefits for long-term employees
2. Exciting career and development opportunities
- Large scale products with modern technologies in banking domain
- Clear roadmap for career advancement in both technical and leadership pathways
- Well-structured learning and development programs (technical and soft skills)
- Sponsored certificates in both IT and banking/finance
- Premium accounts on Udemy/A Cloud Guru/Coursera/LinkedIn, etc.
- English learning with native teachers
- Opportunity for traveling & training in Australia
3. Professional and engaging working environment
- Hybrid working model and good work-life balance
- Well-equipped & modern Agile office with fully stocked pantry
- Special programs to improve your physical and mental health
- Annual company trip and events
- A solid talented team behind you - great people who love what they do
DIVERSE AND INCLUSIVE WORKPLACE WORKS BETTER FOR EVERYONE
We know that our people make us who we are. That's why we have built a culture of respect where everyone feels valued and appreciated for being their true authentic selves at NAB. With our focus on inclusion and diversity, and in partnership with our Employee Resource Groups, NAB is a place where First Nations colleagues, colleagues of all genders, sexualities and ages, carers and colleagues with disability, and colleagues from all cultures, races and religions have the opportunity to thrive, connect and grow.
We are intent on providing an environment where you can work your way. Ask about our many flexible work options and please let us know if we can provide any adjustments throughout the recruitment process.
It's more than just a career at NAB!
We believe in people with people and dreams, and we want you to achieve your aspirations. More than just a career, NAB Vietnam offers you a flexibility to balance your work - life, the opportunity to grow as professionals, people and a complete set of well-being offerings. If you have an appetite to learn, grow and elevate others around you, this is the place for you.
IT'S MORE THAN MONEY
We naturally also provide a very competitive remuneration package but a career with us is about a lot more than money. We believe in people with ideas and dreams, and we want you to achieve your aspirations. We will work together to deliver exceptional products and outcomes that push the limits of our own aspirations. Our passion for creating value and exceeding our customers expectations means we are constantly striving to redefine our standards of excellence. You will have our backing to develop and our encouragement to explore, realize and reach your full potential.
