The Head of Design is responsible for building a high-performing design organization and elevating AhaSlides product quality across UX, UI, accessibility, research, and design systems. This role oversees design strategy, execution, process improvement, and cross-functional collaboration to deliver scalable and delightful product experiencesespecially to trainers and enterprise users with complex workflows.
You will champion high-quality interaction design, push the maturity of our design system, drive feature discoverability improvements, shape AI-native user journeys, and ensure consistency across all product surfaces.
Key Responsibilities
1. Design Leadership & Team Development
- Lead, mentor, and grow a multidisciplinary team of UX, UI, research, and design system designers.
- Set up performance frameworks, skill development plans, OKRs, and 1:1 growth pathways.
- Foster a culture of craft excellence, user-centered thinking, and evidence-based decision-making.
2. Product Experience Strategy
- Shape the end-to-end product experience of AhaSlides
- Work closely with stakeholders to turn user insights into product opportunities, backlog prioritization, and product direction.
3. Design System & DesignOps
- Own the Aha Experience System: design tokens, component architecture, interaction patterns, UI states, motion, and accessibility standards.
- Drive DesignOps to enable faster, more consistent delivery across teams.
- Establish QA/Design review processes, documentation, and governance to maintain product-wide consistency.
- Collaborate with engineering to ensure accurate implementation of components and visual quality.
5. User Research & Insights
- Oversee the UX research function to generate actionable insights.
- Translate insights into frameworks, principles, and product decision inputs.
6. Accessibility & Quality
- Ensure all product experiences align with WCAG 2.1 AA visual and interaction standards.
- Improve the product's clarity, readability, and inclusive experience for global users.
- Implement accessibility audits and drive improvements across all surfaces.
7. Cross-Functional Impact
- Partner tightly with Product, Engineering, Marketing, and Customer Success to deliver cohesive product experiences.
- Communicate design vision, priorities, and updates to leadership and stakeholders.
- Support GTM teams (Marketing, Sales, CS) with UX insights, product storytelling, and experience-aligned communications.
Requirements
Must-Have
- 6+ years in UX/UI or Product Design; 2+ years in a design leadership or managerial role.
- Strong experience designing for SaaS, productivity tools, or interactive platforms.
- Portfolio demonstrating design systems, complex workflows, multi-screen experiences, and high-quality UI craft.
- Deep understanding of information architecture, interaction design, and product usability.
- Experience running or contributing to UX research.
- Strong visual skills, attention to detail, and ability to define a coherent design language.
- Excellent communication and stakeholder management.
Nice-to-Have
- Experience with AI/LLM-based products.
- Experience building or scaling design systems.
- Familiarity with WCAG 2.1, accessibility audits, or inclusive design.
- Experience in EdTech, training platforms, or collaboration tools.
- Ability to prototype and validate quickly.
What We Offer
- A collaborative and inclusive work environment with a focus on creativity and innovation.
- Opportunities to work on impactful projects that reach a global audience.
- Competitive salary and performance-based incentives.
- A vibrant office culture is at the heart of Hanoi, with regular team-building activities and flexible working arrangements.
About the team
We are a fast-growing team of talented engineers, designers, marketers, and leaders. Our dream is for a made in Vietnam tech product to be used by the whole world. At AhaSlides, we realise that dream each day.
Our Hanoi office is on Floor 4, IDMC Building, 105 Lang Ha, Dong Da district, Hanoi.
Sounds all good. How do I apply
- Please send your CV to [Confidential Information] (subject: Head of Design).
