VSOL is a digital enabler with a mission to help public and private organizations evolve their businesses through data and technology. We provide an end-to-end service from consulting to execution that drives the growth and innovation of our clients. As VSOL is in a phase of rapid expansion, we offer a dynamic, creative environment that accelerates your personal and professional development. We are looking for talented individuals eager to develop in international markets while contributing to the company's future in a constructive and supportive manner.
Responsibilities
The Program & Delivery Lead is accountable for end-to-end program delivery and governance across complex enterprise implementations. Acting as the primary interface between the client and partner delivery teams, this role ensures programs are delivered on time, within scope, budget, and agreed quality standards, while maintaining executive-level alignment and control.
Key Responsibilities
Client Engagement & Stakeholder Management
- Serve as the single point of accountability for client executives and senior stakeholders across HR, Finance, IT, and PMO
- Build and maintain trusted relationships with CHROs, CIOs, Finance Directors, and executive sponsors
- Lead and govern SteerCo meetings, Design Authority forums, and executive governance sessions
- Provide clear executive communication on program status, risks, financials, and decision points
Client Engagement & Stakeholder Management
- Own end-to-end delivery lifecycle: Plan → Architect → Configure → Test → Deploy → Hypercare → AMS
- Manage scope, schedule, dependencies, risks, and mitigation strategies across the program
- Ensure compliance with company delivery methodology and partner best practices
- Lead multi-module implementations including HCM, Financials, Payroll, Absence, Time Tracking, Recruiting, Reporting, and Integrations
- Own commercial and contractual elements: SOWs, change control, milestones, burn rate, margins, and revenue recognition
- Drive effective scope change management and contract variation processes
- Forecast resourcing demand and manage utilization across delivery, AMS, and support teams
AMS & Support Transition
- Define, establish, and operationalize AMS/Service Management models (L1/L2/L3)
- Lead transition from project delivery to steady-state operations
- Establish and monitor SLAs, KPIs, incident/problem management, and continuous improvement frameworks
Team Leadership & Quality Assurance
- Lead, coach, and mentor Functional Leads, Technical Leads, and Project Managers
- Conduct delivery quality reviews to ensure configurations align with approved solution design and business outcomes
- Proactively identify and escalate delivery risks, driving timely resolution across cross-functional teams
Requirements
- 7–12+ years of experience delivering enterprise HR and/or Finance platforms, with strong Workday expertise
- Proven track record leading large-scale, complex, or multi-country Workday implementations and/or AMS engagements
- Deep understanding of Workday functional domains and integration landscape
- Demonstrated success in client-facing delivery leadership, executive communication, and stakeholder management.
Why you'll love working here:
- Working in a start-up environment, English-speaking, with the opportunity to be part of an innovation team and global projects
- On-site opportunities inthe UAE (United Arab Emirates) and the KSA (Kingdom of Saudi Arabia)
- 13th-month salary bonus
- Premium Health insurance for employees and family members (depending on level), Annual Health Check, Government Insurance in probation
- 14++ days of Annual leave and 5 days of Outing leave
- Lunch allowance and free parking
- Taxi & phone allowance (depending on level)
