Graphic Designer, based in Hanoi

MARKETING & DESIGN SPECIALIST

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About Aspire Lifestyles Aspire Lifestyles is the global leader in premium concierge and loyalty solutions, trusted by the world's most respected banking, luxury, and lifestyle brands. In Vietnam, we craft bespoke experiences and high-touch engagement programs tailored to affluent and high-net-worth customers across banking, real estate, and luxury sectors.

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Position Overview

Aspire Lifestyles Vietnam is seeking a Marketing & Design Specialist who will play a key role in shaping premium marketing communications and creative assets for our affluent client programs. As part of a global group focused on delivering world-class Concierge and Customer Care solutions, this role is pivotal in localizing global products and translating them into high-quality, tailored marketing tools and experiences.

You will be responsible for developing visually compelling materials—including sales kits, POSM, brochures, social media creatives, and event branding—that reflect the refined service standards of Aspire Lifestyles and its premium clientele. This position requires a balance of creative design thinking, content development, and hands-on project management. You will work cross-functionally with internal teams and external agencies to deliver assets that elevate brand presence and differentiate our client offerings in the luxury, banking, and lifestyle sectors.

Location: Aspire Lifestyles Vietnam – HCM Office Department: Partnership Development & Marketing Reports to: Country Head of Partnership Development & Marketing

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Detailed Tasks (Critical tasks and skills of this position)

Key Responsibilities

1. Creative Content Development & Visual Design (65%)

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Lead the end-to-end development of high-quality, visually compelling marketing assets that support Aspire Lifestyles premium client programs — including sales kits, benefit booklets, brochures, digital decks, and event-related POSM (backdrops, photo booths, invitations, posters, and standees).

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Turn strategic ideas into brand-aligned content across both print and digital formats (social media, newsletters, media kits, experiential touchpoints).

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Craft and edit persuasive, premium-standard marketing copy — from taglines and product narratives to editorial features and internal toolkits — ensuring consistent tone, brand voice, and storytelling.

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Work closely with digital developers to support the creation and management of digital customer portals, including landing pages and mobile app interfaces for client benefit programs.

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Design and deliver engaging social media visuals, branded templates, animated slides, and digital assets for banners, emailers, and mobile apps.

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Deliver creative assets for branded events, including invitations, signage, welcome kits, backdrop and on-site branding, layout 2D... while ensuring timely production and vendor coordination.

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Support pitch decks, partnership proposals, and branded experiences through compelling visual narratives and premium-standard design.

Marketing & Collaboration (35%)

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Coordinate with internal teams (Partnership Development, Account Management) to develop marketing strategies that enhance client visibility and program engagement.

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Contribute to PR activities — including crafting media kits, press releases, and key messaging for premium events or announcements.

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Support the creation of tailored client proposals and pitch decks for partnership development and business growth.

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Contribute to regional marketing initiatives and collaborate with counterparts in SEA and other Aspire markets.

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Support events: Coordinate with internal to conceptualize and develop unique, branded events that Concierge clients can promote to their customers to enhance their brand awareness that drive utilization of their products and services. Ensure that the associated project plan timeline is on track and deadlines are met.

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Job Profile

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Key competencies

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Strong visual storytelling and creative design sensibility

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Excellent written and verbal communication skills in both English and Vietnamese

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Highly organized with exceptional project management skills

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Strong attention to detail and ability to manage multiple deliverables simultaneously

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Collaborative and team-oriented mindset

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Strong client-facing and interpersonal skills

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Familiarity with digital tools, platforms, and basic UI/UX understanding is a plus

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Self-driven, proactive, and passionate about premium customer experience

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Ability to understand the client's marketing objectives and match benefits appropriately.

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Be able to work independently and perform well with little supervision.

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Able to work in a calm, logical and professional manner at all times.

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Be able to multitask and handle several requests at the same time.

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Be detail oriented; collect all required data to ensure that the highest standards are met.

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Possess excellent computer skills, including efficiency and resourcefulness in using the internet for information gathering.

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Required Qualifications:

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Minimum 3–5 years of experience in content creation and design, preferably in creative agency/ event agency. Passion for visual storytelling, luxury branding, and customer-centric design.

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Proven experience working with or within banking, luxury, or lifestyle sectors is a plus

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Proficiency in MS Office Suite, Canva, Adobe Creative Suite (Photoshop, InDesign, Illustrator)

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Experience coordinating with external agencies, designers, and media vendors

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Ability to communicate clearly and confidently with stakeholders across multiple levels

Job advantages:

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Attractive Salary and Benefits

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Award recognition

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Opportunity to travel, training, and work aboard

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Monthly Recreation Activities

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Training and Career Path

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Work in fully international environment

Required Languages:

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Good written and oral English Language