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Vinfast

Global Network Development & After-sales Director

Vinfast
Hanoi, Vietnam
10-15 Years
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  • Posted 21 hours ago
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Job Description

  • Define and drive the global strategy to expand dealer and distribution networks in priority markets.
  • Identify, assess, and select potential partners (distributors, dealers, and investors).
  • Establish international dealership standards for brand identity and operations (CI, facility planning, equipment standards, etc.).
  • Oversee and control new dealer openings and existing dealer renovations, ensuring on-time delivery.
  • Evaluate investment models, financial capability, and business plans of partners to ensure sustainable growth.
  • Lead global aftersales strategy and operations (service, parts, warranty, customer care) to grow revenue and customer satisfaction.
  • Implement aftersales performance management systems and KPIs (CSI, workshop productivity, parts turnover, etc.) and optimize warranty/service cost and processes.
  • Manage cross-border stakeholder engagement: negotiate with foreign investors/partners, support project execution (budgeting, facilities, recruitment/training), and coordinate cross-functionally (R&D, Marketing, Sales, Finance, Legal) while building and developing the Network Development & Aftersales teams.

Yêu cầu

  • 10–15+ years of experience in the automotive industry across Network Development, Aftersales, Dealer Management, or Distribution.
  • Proven track record of opening dealers / rolling out networks across multiple countries, working directly with investors or international distributor groups.
  • Strong understanding of global automotive markets and 3S/4S dealership operating models.
  • Extensive experience managing large-scale network expansion projects end-to-end.
  • Deep technical knowledge of aftersales operations (workshop operations, parts business, warranty management) plus solid understanding of legal, investment finance, and automotive CI/VI standards.
  • Strong business analytics, forecasting, and strategic planning skills; fluent in English (additional languages are a plus).

Đãi ngộ

  • Competitive salary and performance bonus.
  • Dynamic, high-performance working environment with strong career advancement.

More Info

Job Type:
Permanent Job
Industry:
Other
Function:
Automotive
Employment Type:
Full time

About Company

Vinfast

Job ID: 147381801

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Last Updated: 14-05-2026 04:05:08 AM
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Global Network Development & After-sales Director

Vinfast
Hanoi, Vietnam

Skills:

aftersales , Financial capability, Investment Models, Dealer Management, Workshop operations, Parts business, Distribution, Performance management systems, Network Development, Forecasting, Business Plans, Business analytics, Strategic Planning, Warranty management